Typical service life of cell phones? [telecom]

I was curious what is the typical service life of cell phones*. Would anyone know?

When my cell phone died, it was six years old. I didn't think that was very old, but the phone company said that was ancient. Also, they used to give free basic models free in exchange for a two year contract commitment, they were hesitant to do that. Smart phones seem rather expensive, especially with a data plan.

Thanks. [public replies, please]

• Not counting accidently physically broken, stolen, or lost units. Are those major reasons for replacement, or do people just want a more modern phone?

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Posted 5 years ago by HAncock4 in General Telecommunications Forum

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