Business phone system - where to start?
Was wondering if someone could point me in the right direction. Work for a company that has about 30 employees. We currently have a digital phone system (not sure which one) with voicemail and a single T1 line. We have an 800 number and get calls constantly throughout the day (sometimes all the lines are used up). I'm a network engineer (new to the company) but have no experience in phone systems and have been told "go find a new one". Apparently we've had all sorts problems with the system crashing, lost voicemails..etc...so they want to start over. So where do I even start to look for a new system? How do I know which ones are good and which are junk? Buy or lease? Any advice would be appreciated.
read more and respond »Posted 5 years ago by The Other Mike in Telecom Technical
