Presario V2000, US Robotics phone, Skype, lots of noise

I have a Compaq Presario V2000 laptop, and I'm trying to get a US Robotics 9601A USB phone

to work. It's supposed to work with Skype; I have version 2.5.0.141. I can make the calls alright but the received sound on the other end is very bad. I the voice turns into a whine, sort of.

US Robotics tech support said bad phone or bad computer, but had no further advice other than to try the phone in another computer. Don't have one..

When I plug in the phone, a balloon says that this device would perform faster if you connected it to a HI-Speed USB 2 port. The laptop only has 3 available ports, and it doesn't seem to matter which one I use. I see the USB ports in Device manager but I think they're the same. Is the USB slowness the problem? Is there anything I can do?

read more and respond »

Posted 5 years ago by Nehmo in Voice-Over-IP

Report misuse