AP4800E no password

I recently started working at my wifes business and they have a Aironet AP4800E V8.24 AP4800E_28cd5e and the old IT person left and did not leave any passwords to any of the equipment. I have attached a serial cable and can get onto the 4800 but am locked out. I have scrounged Cisco for password recovery but to no avail. There are only two options on the menu when I boot up 1 is Privilege and 2 is help. When I select 1 then W it asks for a password which I don't have. I have tried ctrl x and resetall both don't work. I did read somewhere some units have to be sent to Cisco for the reset. I can't find any info on Cisco relating directly to the AP4800E is the 340 and 350 the same thing and have the same commands. The reason I ask is when I do a search on Cisco's site for AP4800 it does sometimes point to the 340.

Can anyone tell me if I can access this unit without sending it to Cisco? And if not how to reset it..

Thanks Randy

read more and respond »

Posted 5 years ago by Randy in Cisco Systems

Report misuse

Image for AP4800E no password