Centurylink DSL Usage Caps Confuse Users [telecom]

CenturyLink may be following the growing usage-based billing (UBB) trend where service providers place usage caps on bandwidth consumption, but the telco's policies are anything but clear for its end users.

According to a thread in the Broadband Reports forum, a number of subscribers said they were confused about the bandwidth caps.

Some users were given a warning they went over their cap, while other "heavy users" got no warning or were told the service provider does not implement usage caps.

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Posted 5 years ago by Bill Horne in General Telecommunications Forum

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