CenturyLink faces $2.9 million penalty for Washington 911 outage [telecom]

CenturyLink faces $2.9 million penalty for Washington 911 outage

by Mike Rogoway - The Oregonian

Washington utility regulators want CenturyLink to pay a $2.9 million penalty for a six-hour 911 outage on April 9 and 10.

CenturyLink, in a statement, said the problems were with one of the company's vendors and added it is "troubled by the punitive nature" of the fine.

Commission staff recommended Tuesday that CenturyLink be penalized for

11,731 violations of state law and commission rules. Most of the violations result from a failure to reroute 911 calls and a failure to promptly notify dispatch centers of the outage.

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