CenturyLink faces more scrutiny from Minnesota regulators after 911 outage [telecom]

State utility regulators have voted to increase reporting requirements.

By Mike Hughlett

CenturyLink faces beefed-up reporting requirements for its Minnesota

911 contract after a state report found the company did not adequately respond to a major outage last August, which led to almost 700 dropped emergency calls.

"There was a gigantic failure by CenturyLink and its vendor," Katie Sieben, chairwoman of the Minnesota Public Utilities Commission (PUC), said at a commission meeting Thursday.

read more and respond »

Posted 5 years ago by Bill Horne in General Telecommunications Forum

Report misuse