I would be eternally grateful if one of the experts here could give me some advice.
We live in Toronto and have Roger's cable internet and tv. Both the cable modem and the tv work perfectly when connected directly to the wall. However, when I introduce a splitter and attempt to use them simultaneously, the tv continues to work but the modem doesn't.
I've tried at least 5 different splitters, including a $50 monster cable model, none works.
I know the best solution would be to call the provider. The problem is that we have what I think of as "guilt-free free cable tv." We phoned the provider and told them to cancel the cable tv while continuing the internet service. They stopped charging us but never cut off the tv, so we continue to use it. If I call them about the problem above I think they'll notice that we're not paying for the tv and cut it off.
Is there any type of splitter or amplifier which would let us use the net and the tv simultaneously without calling the provider and going back to paying for both?
Many thanks for your help!