App to monitor and log cable modem signal level?

Hi folks-

In dealing with Comcast during periodic cable problems, I'd like to be able to present them with a log of the received signal strength and upstream power level, collected over large periods of time, that would demonstrate the specific events that result in poor performance.

In the past when I tell them what my signal levels used to be, and what they are now, they don't believe me. I've got two splitters between the cable drop and my modem, so when I tell them my normal signal level is around -4 dbmv, they say: "no way, that's too high, your current -17 is typical."

So, is there an application that can be set to query the modem periodically, once or maybe several times an hour, and log that info so that it could be imported into Excel or whatever for graphing? This would let me hand such a graph to the service tech and say "Signal was great until 6:30 am January 13th, then it suddenly dropped by 10 dbmv, at the same time as I started getting periodic disconnects and fuzzy TV signal. Find the problem in your system and fix it."

The information is available from my RCA DCM235 at this address: http://192.168.100.1/moreInfo.html But I would need to extract just the bits that I'm interested in to yield flat numeric values. I could write this in VB, but maybe there is a better way to get the information? Is there an app out there that already does this? Or a specific query protocol I can use to get just the numeric value back?

Any thoughts appreciated.

Marc

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Posted 5 years ago by MAG in Cable Modems

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