wireless hotel nightmare

We are responsible for fixing a wirless hotel problem. Uses about 15 access points.

Problem is, the network guy here says, that dhcp just stops working. It seems that the wireless access points are hard-wired into a switch into a router serving dhcp. The netowrk guy claims that everytime dhcp stops working, he can walk the hotel with his laprop, and find someone serving a wirless signal. He says he has seen cell phones going into some type of wireless router serving up wireless for the user.

This then knocks off the whole hotel wireless network. If he asks the customer to turn it off, it works. He claims this is the case everytime it goes down...

My theory is that the wireless access points at some point must go into repeater mode. We almost cannot get into these things ( ZYair b-420) , because they are in bridge mode, therefore dont have an ip address.

The only way that someone serving dhcp would screw with the whole hotel network would be if these things are in repeater mode?

We are confused, and are currently trying to access the internal page of these access points....

Any ideas?

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Posted 5 years ago by paranoid in Wireless Networking

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