Media for A confusing issue

A confusing issue

I have been using and Xfinity hotspot for my wireless service for over a ye ar now without issues. Very strong signal and great speed. I have my HP l aptop, an Ipad mini and my iphone. All connected without problems. ( I ne ver understood how I could have that great of service when the nearest hots pot is 1/2 mile away).

Anyway, there was a storm last week and many people lost power and internet . I had no interruptions where I live but I lost internet for a short peri od of time. Then it came back, but only on my laptop. My Apple devices ju st say no internet service on the xfinity network. I can take these device s elsewhere and connect on a hotspot or a home network. Just not in my apa rtment.

The Xfinity "Hot Spot Team" was useless, they couldn't tell me anything. A pple was puzzled as well. It just doesn't make sense.

Can anyone here figure this out? It's driving me nuts.

Thanks in advance!