Digital Subscriber Line When Qwest says 48 hours, they MEAN 48 hours.

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Subject Author Date
When Qwest says 48 hours, they MEAN 48 hours. Bert Hyman 01-30-06
Posted by Bert Hyman on January 30, 2006, 12:47 pm
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And the clock apparently only runs on weekdays :-)

My DSL line went sour last week (getting 700Kb/s uploads, but only
100Kb/s downloads on a 7Mb/s down/896Kb/s up line), called in the
trouble report last Thursday morning and was told it would be taken
care of "within 48 hours."

Now, 48 hours would have been up on Saturday morning, but as of
Sunday night the line was still bad.

Checking this AM however, I find all seems well again.

Why do today what you can put off 'til tomorrow?

--
Bert Hyman | St. Paul, MN | bert@iphouse.com

Posted by William P.N. Smith on January 30, 2006, 7:11 pm
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>And the clock apparently only runs on weekdays :-)

Careless & Worthless counts business working hours, so a 48-hour
guarantee is a week and a day. 8*|

Posted by Bert Hyman on January 30, 2006, 7:49 pm
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>>And the clock apparently only runs on weekdays :-)
>
> Careless & Worthless counts business working hours, so a 48-hour
> guarantee is a week and a day. 8*|

Which might account for why the line was back in the crapper when I got
home from work this afternoon.

--
Bert Hyman        St. Paul, MN        bert@iphouse.com

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