Digital Subscriber Line Some webpages don't load

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Subject Author Date
Some webpages don't load ahh 03-02-06
Posted by ahh on March 2, 2006, 3:12 pm
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Easiest to just post the message I sent to tech support. Not sure they will
help me due to my setup here is not what they support. Maybe someone can
give some insight.

Message:

For the past 2 weeks I have been unable to load some webpages. The webpages
are important. Two of them are:
www.hotmail.com & forums.worldofwarcraft.com as well as my banking
information in the U.S. Other webpages load without difficulty. Could the
problem be something that is on your end?

I'll list the steps that I have done.
1. Ruled out sites.... Checked across the street at Hotel that has PLDT DSL
and they work fine there.
2. Ruled out DNS...Changed DNS numbers and there were no changes in any
behavior with that.
3. Ruled out Operating System, spyware, & viruses....Ran Knoxpix (Linux
CD)which runs a Linux Operating System which bypassed my Operating System.
4. Ruled out MTU settings.... Changed MTU to 1500, 1492, 1470, & others.
5. Ruled out adsl modem..... Changed DSL modem to another I had.

All these changes allowed the internet to work but I was still unable to
connect to www.hotmail.com and forums.worldofwarcraft.com as well as my
banking site. I would appreciate if you check your end and see if I am
correctly setup. Note as stated in #1 that the sites works through PLDT DSL
right across the street.



Posted by ahh on March 2, 2006, 5:41 pm
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Never mind folks. Found out it was the proxy server my ISP is using. I'm
bypassing it now.


> Easiest to just post the message I sent to tech support. Not sure they
> will help me due to my setup here is not what they support. Maybe someone
> can give some insight.
>
> Message:
>
> For the past 2 weeks I have been unable to load some webpages. The
> webpages are important. Two of them are:
> www.hotmail.com & forums.worldofwarcraft.com as well as my banking
> information in the U.S. Other webpages load without difficulty. Could
> the problem be something that is on your end?
>
> I'll list the steps that I have done.
> 1. Ruled out sites.... Checked across the street at Hotel that has PLDT
> DSL and they work fine there.
> 2. Ruled out DNS...Changed DNS numbers and there were no changes in any
> behavior with that.
> 3. Ruled out Operating System, spyware, & viruses....Ran Knoxpix (Linux
> CD)which runs a Linux Operating System which bypassed my Operating System.
> 4. Ruled out MTU settings.... Changed MTU to 1500, 1492, 1470, & others.
> 5. Ruled out adsl modem..... Changed DSL modem to another I had.
>
> All these changes allowed the internet to work but I was still unable to
> connect to www.hotmail.com and forums.worldofwarcraft.com as well as my
> banking site. I would appreciate if you check your end and see if I am
> correctly setup. Note as stated in #1 that the sites works through PLDT
> DSL right across the street.
>
>



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Some webpages don't load March 2, 2006, 3:12 pm