Digital Subscriber Line Slow Download / Fast Upload

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Subject Author Date
Slow Download / Fast Upload Paul Slocum 02-02-05
Posted by Paul Slocum on February 2, 2005, 9:29 pm
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I recently moved and got new DSL service. I'm supposed to have 1.5 down
and 384 up, but I noticed the download seemed quite a bit slower than at
my old house where I was supposed to have the same thing. Speed tests
consistently report that my download is about 370 and my upload is
around 700!

They're sending somebody out to look at it, but I'm wondering where the
speed throttling is done? Seems like that doesn't actually have
anything to do with the equipment in my house... I'm using the same
modem that I used at my old place, and I'm worried they're going to try
to sell me a new modem, but I don't think that could be the problem
since it worked fine before. And obviously something weird is going on
with the speed throttling since my upload is twice what it should be.

-paul



Posted by Neil W Rickert on February 2, 2005, 11:12 pm
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>I recently moved and got new DSL service. I'm supposed to have 1.5 down
>and 384 up, but I noticed the download seemed quite a bit slower than at
>my old house where I was supposed to have the same thing. Speed tests
>consistently report that my download is about 370 and my upload is
>around 700!

How far are you from the CO?

Downstream data uses higher frequency signalling than the upstream
data, and thus is more susceptible to problems caused by distance or
by poor quality wires.

It is also possible that your ISP has some wrong settings in their
equipment.



Posted by Paul Slocum on February 3, 2005, 9:18 pm
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> How far are you from the CO?

not sure, but it's a huge building with 500+ apartments, and the ISP
owns all the wiring there. I suspect it's on site.

> It is also possible that your ISP has some wrong settings in their
> equipment.

that's what I suspect since my upload is supposed to be capped at 384
and it's not.

-paul



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