Digital Subscriber Line Qwest DSL and Windows Live connection problems

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Subject Author Date
Qwest DSL and Windows Live connection problems Greywolfexcel 01-22-07
Posted by on January 22, 2007, 1:45 am
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Greetings,

My family recently signed up for Qwest DSL, and we got an ActionTech
GT701 to act as our modem. The problem is, my family uses a wireless
router, and apparently the modem that Qwest gave us has a router in it
as well (for whatever reason), so they've been conflicting, and I've
been doing battle with it for the last 2 days. I finally got it so that
the IP's aren't conflicting by assigning the wireless router a
different IP address, but now Windows Live Mail and Messenger aren't
working. I've run the troubleshooter on Windows Live messenger, and I
got a yellow sign next to Key Ports (while everything else checked out
fine). I tried repairing it, and it turned to a green check mark, but
when I tried to sign in, it gave me the same error.

Does anyone know what's going on and what I can do to fix it? Will
putting the modem in transparent bridge mode solve this problem? I've
heard that bridge mode can only be used in certain areas, so it won't
work for everyone; is that true?

Thanks,

Reuben


Posted by DLR on January 22, 2007, 4:26 am
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Greywolfexcel@gmail.com wrote:
> Greetings,
>
> My family recently signed up for Qwest DSL, and we got an ActionTech
> GT701 to act as our modem. The problem is, my family uses a wireless
> router, and apparently the modem that Qwest gave us has a router in it
> as well (for whatever reason), so they've been conflicting, and I've
> been doing battle with it for the last 2 days. I finally got it so that
> the IP's aren't conflicting by assigning the wireless router a
> different IP address, but now Windows Live Mail and Messenger aren't
> working. I've run the troubleshooter on Windows Live messenger, and I
> got a yellow sign next to Key Ports (while everything else checked out
> fine). I tried repairing it, and it turned to a green check mark, but
> when I tried to sign in, it gave me the same error.
>
> Does anyone know what's going on and what I can do to fix it? Will
> putting the modem in transparent bridge mode solve this problem? I've
> heard that bridge mode can only be used in certain areas, so it won't
> work for everyone; is that true?
>
The easiest fix for you is ti ask Qwest to set the modem/router to
operate in bridged mode. The takes it out of the picture but you'll have
to have your router do the PPPoE login.

Posted by on January 22, 2007, 8:35 pm
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DLR wrote:
> The easiest fix for you is ti ask Qwest to set the modem/router to
> operate in bridged mode. The takes it out of the picture but you'll have
> to have your router do the PPPoE login.

That worked great! Thanks a bunch!


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