Digital Subscriber Line Hands off DSL modem

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Subject Author Date
Hands off DSL modem Justin - SYNACS 08-20-06
Posted by Justin - SYNACS on August 20, 2006, 4:08 am
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Has anybody installed and used an ADSL modem that didn't need to be
power cycled every 1-3 months? I'm curious here, because it struck me
that one of the modems I administer hasn't been power cycled since
October 2005. That's almost a year. They are humming away, with over 15
concurrent users daily, and servers running on their local network.
It's the only one of these particular devices I've installed--a
combined router & dsl modem, and coincidentally it's the only modem
that neither I or the customer ever restarts.

I wonder if the combined router & dsl modem aspect has anything to do
with it.


Posted by Doug McIntyre on August 20, 2006, 4:21 pm
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>Has anybody installed and used an ADSL modem that didn't need to be
>power cycled every 1-3 months? I'm curious here, because it struck me
>that one of the modems I administer hasn't been power cycled since
>October 2005. That's almost a year. They are humming away, with over 15
>concurrent users daily, and servers running on their local network.
>It's the only one of these particular devices I've installed--a
>combined router & dsl modem, and coincidentally it's the only modem
>that neither I or the customer ever restarts.


Cisco routers can have uptimes of many many years without touching them.
You pay for this feature though, but if uptime is worth money..

I've had good luck with long uptimes on Netopia too, but they aren't
very strong in the router market.

Otherwise, the sub-$150 range of routers generally don't have that
as a design concern.


Posted by Justin - SYNACS on August 21, 2006, 3:56 pm
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Doug,

Actually the one I installed is a Netopia 3347N. The DSL modem part
obviously works, and the router component is fairly powerful. The only
thing I don't like it that every change you do, including let's say,
adding a pinhole/port forward, requires a restart. But once you've
configured it, watch it run!

For a $150 product, I could not possibly be happier.


Doug McIntyre wrote:
> >Has anybody installed and used an ADSL modem that didn't need to be
> >power cycled every 1-3 months? I'm curious here, because it struck me
> >that one of the modems I administer hasn't been power cycled since
> >October 2005. That's almost a year. They are humming away, with over 15
> >concurrent users daily, and servers running on their local network.
> >It's the only one of these particular devices I've installed--a
> >combined router & dsl modem, and coincidentally it's the only modem
> >that neither I or the customer ever restarts.
>
>
> Cisco routers can have uptimes of many many years without touching them.
> You pay for this feature though, but if uptime is worth money..
>
> I've had good luck with long uptimes on Netopia too, but they aren't
> very strong in the router market.
>
> Otherwise, the sub-$150 range of routers generally don't have that
> as a design concern.


Posted by DLR on August 20, 2006, 7:40 pm
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Justin - SYNACS wrote:
> Has anybody installed and used an ADSL modem that didn't need to be
> power cycled every 1-3 months? I'm curious here, because it struck me
> that one of the modems I administer hasn't been power cycled since
> October 2005. That's almost a year. They are humming away, with over 15
> concurrent users daily, and servers running on their local network.
> It's the only one of these particular devices I've installed--a
> combined router & dsl modem, and coincidentally it's the only modem
> that neither I or the customer ever restarts.
>
> I wonder if the combined router & dsl modem aspect has anything to do
> with it.
>
The ONLY times I've had to reboot DSL modems in years is after a storm.
Some times. Rarely.

Your ISP needs to give you better gear.

I am/have supported various flavors over the years, but always what the
ISP gave me. But it IS the same ISP. A local firm that I get along with
really really well.

<www.portbridge.com>

Posted by Justin - SYNACS on August 21, 2006, 4:00 pm
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DLR,

Thanks for the input. Yes, I agree we shouldn't be using gear that
needs to be restarted for no obvious reason. That said, you can bet
your butt they're looking at the price of this hardware.

You know that it's especially true when you call their support line and
before being transferred you hear a recording like "Did you know that
most internet problems can be solved by simply restarting your DSL
modem?" and then the best part, "For help restarting your DSL modem, go
to www.isp.com/help".



DLR wrote:
> Justin - SYNACS wrote:
> > Has anybody installed and used an ADSL modem that didn't need to be
> > power cycled every 1-3 months? I'm curious here, because it struck me
> > that one of the modems I administer hasn't been power cycled since
> > October 2005. That's almost a year. They are humming away, with over 15
> > concurrent users daily, and servers running on their local network.
> > It's the only one of these particular devices I've installed--a
> > combined router & dsl modem, and coincidentally it's the only modem
> > that neither I or the customer ever restarts.
> >
> > I wonder if the combined router & dsl modem aspect has anything to do
> > with it.
> >
> The ONLY times I've had to reboot DSL modems in years is after a storm.
> Some times. Rarely.
>
> Your ISP needs to give you better gear.
>
> I am/have supported various flavors over the years, but always what the
> ISP gave me. But it IS the same ISP. A local firm that I get along with
> really really well.
>
> <www.portbridge.com>


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