2Wire 1000HG - help using internal static address as port forwarding destintation
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Posted by on August 13, 2006, 2:51 pm
Please log in for more thread options I am trying to help a client. Basic problem is that with the SBC provided 2wire ADSL/router he has, I seem unable to use a static assigned IP address as a port forwarding destination, as it does not "appear" on the device list the "Home network" page, as opposed to devices that are DHCP (dynamically) assigned an address. 2Wire quickly responsed to my email, but frankly, their answer sounds a bit odd. I've requested followup, but haven't had any (yet.) This is an important client who is a distance from my home, and I can't afford to be "experimenting" as I don't wan't to errode his confidence in me. Unfortunately, I don't have the same equipment to test. Below is my conversation to date with 2Wire -- is there a kind soul who can help me verify their "solution"? Thanks, d. =================== {MY ORIGINAL MESSAGE} I'm having trouble configuring my 1800HG to use a device using a static address as a port forwarding destination. Internally, I can reach the static address device without a problem. THe problem seems to get the device to appear in the list of devices on the "Home Network" page. Without this, the device doesn't appear in the list of devices "Choose the computer that will host applications" on the "Edit firwall setttings" page. Is there a way to get a static address device to appear on this list, so I can complete the port forwading instructions? THank you d. =================== Dear D, Thank you for contacting 2Wire Customer Support. The following is intended to answer your inquiry: Try these steps. Assign the device an IP address between 192.168.1.33 and 192.168.1.62. Turn the device off then back on to renew its address with your Home Gateway. You should be now able to see that device in the Home Network list to configure it. If this response has not answered your question or resolved your issue you may visit our support Website at http://support.2wire.com or reply to this email. Thank You, John C. 2Wire Customer Support http://www.2Wire.com ======================= {{My followup}} Thank you for your prompt response. Because this setup is not near my home (this is for a client), I'd appreciate if you would explain the special significance of the address range 192.168.1.33 thru 192.168.1.62, as I couldn't find any in the documentation. Is there a special (undoumented) error or limitation requireing the use of that range only? Thank you. d. | ||||||||||||||||
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Posted by xyz on August 13, 2006, 4:50 pm
Please log in for more thread options Maybe this will help http://www.portforward.com/english/routers/port_forwarding/2wire/1800hg/default.htm | ||||||||||||||||
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Posted by on August 15, 2006, 4:34 pm
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Thanks, but I add already had that info, and it doesn't address how to get a static device recognized, so port fortwarding to the device can be set up. After i sent a second message to the tech support questioning the accuracy of the first response, I got a message back stating that "Sorry, its not possible to port forward to a static address." I'm still betting there is a "hidden" method, but oh well. Darn! xyz wrote: > Maybe this will help
http://www.portforward.com/english/routers/port_forwarding/2wire/1800hg/default.htm
> >
> >I am trying to help a client. Basic problem is that with the SBC
> > provided 2wire ADSL/router he has, I seem unable to use a static > > assigned IP address as a port forwarding destination, as it does not > > "appear" on the device list the "Home network" page, as opposed to > > devices that are DHCP (dynamically) assigned an address. > > > > 2Wire quickly responsed to my email, but frankly, their answer sounds a > > bit odd. I've requested followup, but haven't had any (yet.) This is > > an important client who is a distance from my home, and I can't afford > > to be "experimenting" as I don't wan't to errode his confidence in me. > > Unfortunately, I don't have the same equipment to test. > > > > Below is my conversation to date with 2Wire -- is there a kind soul who > > can help me verify their "solution"? > > > > Thanks, > > > > d. > > > > =================== > > > > {MY ORIGINAL MESSAGE} > > > > I'm having trouble configuring my 1800HG to use a device using a static > > address as a port forwarding destination. > > > > Internally, I can reach the static address device without a problem. > > > > THe problem seems to get the device to appear in the list of devices on > > the "Home Network" page. Without this, the device doesn't appear in the > > list of devices "Choose the computer that will host applications" on > > the "Edit firwall setttings" page. > > > > > > Is there a way to get a static address device to appear on this list, > > so I can complete the port forwading instructions? > > > > THank you > > > > d. > > =================== > > > > > > > > Dear D, > > > > Thank you for contacting 2Wire Customer Support. The following is > > intended to answer your inquiry: > > > > Try these steps. > > > > Assign the device an IP address between 192.168.1.33 and 192.168.1.62. > > Turn the device off then back on to renew its address with your Home > > Gateway. You should be now able to see that device in the Home Network > > list to configure it. > > > > > > If this response has not answered your question or resolved your issue > > you may visit our support Website at http://support.2wire.com or reply > > to this email. > > > > Thank You, > > John C. > > 2Wire Customer Support > > http://www.2Wire.com > > > > > > ======================= > > > > {{My followup}} > > > > Thank you for your prompt response. > > > > Because this setup is not near my home (this is for a client), I'd > > appreciate if you would explain the special significance of the address > > range 192.168.1.33 thru 192.168.1.62, as I couldn't find any in the > > documentation. Is there a special (undoumented) error or > > limitation requireing the use of that range only? > > > > Thank you. > > > > d. > > | ||||||||||||||||
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Posted by David Efflandt on August 15, 2006, 11:40 pm
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> Thanks, but I add already had that info, and it doesn't address how to
> get a static device recognized, so port fortwarding to the device can > be set up. > > After i sent a second message to the tech support questioning the > accuracy of the first response, I got a message back stating that > "Sorry, its not possible to port forward to a static address." > > I'm still betting there is a "hidden" method, but oh well. > > > Darn! I have the newer 2700HG-B and seems to automatically recognize static IPs on its LAN. For example with a DHCP assigned range of .64-.253 and 2Wire LAN IP of .254 it recognized my Linux box with a static .1 IP. Although, Linux does not have samba running for a netbios (Windows networking) name, so I manually assigned its hostname in the 2Wire's Home Network summary. But for security through obscurity I am running a 172.16.0.0/255.255.255.0 LAN, so the 2Wire is 172.16.0.254. I had no trouble setting the 2Wire to forward SSH and Web Server ports to it. Is your box with static IP able to access the internet (proper gateway and DNS manually set)? However, if you have static IP plan from your DSL provider and are trying to do something with multiple public IP's, that is completely different. | ||||||||||||||||
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Posted by on August 19, 2006, 4:11 am
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Thanks for the response David. My comments are inline. David Efflandt wrote: >
> I have the newer 2700HG-B and seems to automatically recognize static IPs > on its LAN. For example with a DHCP assigned range of .64-.253 and 2Wire > LAN IP of .254 it recognized my Linux box with a static .1 IP. Although, > Linux does not have samba running for a netbios (Windows networking) name, > so I manually assigned its hostname in the 2Wire's Home Network summary. > But for security through obscurity I am running a 172.16.0.0/255.255.255.0 > LAN, so the 2Wire is 172.16.0.254. I had no trouble setting the 2Wire to > forward SSH and Web Server ports to it. > Just curious, dd you purchase the 2700 directly, or was it provided by your ISP? (If so, who is your ISP?) > Is your box with static IP able to access the internet (proper gateway and
> DNS manually set)? > The device is an HVAC / Alarm controller. I cant really do anything from it, but it was "pingable" via the static address from another PC on the LAN once I set its static address. > However, if you have static IP plan from your DSL provider and are trying
> to do something with multiple public IP's, that is completely different. RIght now it is a dyanamic address on the WAN side, but I plan on having the client request a static address from the ISP (AT&T California (SBC)), soon. d. | ||||||||||||||||
> provided 2wire ADSL/router he has, I seem unable to use a static
> assigned IP address as a port forwarding destination, as it does not
> "appear" on the device list the "Home network" page, as opposed to
> devices that are DHCP (dynamically) assigned an address.
>
> 2Wire quickly responsed to my email, but frankly, their answer sounds a
> bit odd. I've requested followup, but haven't had any (yet.) This is
> an important client who is a distance from my home, and I can't afford
> to be "experimenting" as I don't wan't to errode his confidence in me.
> Unfortunately, I don't have the same equipment to test.
>
> Below is my conversation to date with 2Wire -- is there a kind soul who
> can help me verify their "solution"?
>
> Thanks,
>
> d.
>
> ===================
>
> {MY ORIGINAL MESSAGE}
>
> I'm having trouble configuring my 1800HG to use a device using a static
> address as a port forwarding destination.
>
> Internally, I can reach the static address device without a problem.
>
> THe problem seems to get the device to appear in the list of devices on
> the "Home Network" page. Without this, the device doesn't appear in the
> list of devices "Choose the computer that will host applications" on
> the "Edit firwall setttings" page.
>
>
> Is there a way to get a static address device to appear on this list,
> so I can complete the port forwading instructions?
>
> THank you
>
> d.
> ===================
>
>
>
> Dear D,
>
> Thank you for contacting 2Wire Customer Support. The following is
> intended to answer your inquiry:
>
> Try these steps.
>
> Assign the device an IP address between 192.168.1.33 and 192.168.1.62.
> Turn the device off then back on to renew its address with your Home
> Gateway. You should be now able to see that device in the Home Network
> list to configure it.
>
>
> If this response has not answered your question or resolved your issue
> you may visit our support Website at http://support.2wire.com or reply
> to this email.
>
> Thank You,
> John C.
> 2Wire Customer Support
> http://www.2Wire.com
>
>
> =======================
>
> {{My followup}}
>
> Thank you for your prompt response.
>
> Because this setup is not near my home (this is for a client), I'd
> appreciate if you would explain the special significance of the address
> range 192.168.1.33 thru 192.168.1.62, as I couldn't find any in the
> documentation. Is there a special (undoumented) error or
> limitation requireing the use of that range only?
>
> Thank you.
>
> d.
>