Problem with D-Link DSL-2750B Maybe?

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I saw this in a Windows mailing list and am curious because it seems so
strange.

The writer was trying to help a neighbor using Verizon DSL with a D-Link
DSL-2750B.

He was able to connect (wirelessly) to the router and ping and
traceroute to sites such as www.microsoft.com, www.google.com and
www.verizon.net. However, he could not get to any website with either
Chrome or IE.

He was able to connect his smart phone to her network and could not get
to any websites that way either.

He connected her laptop to his home WLAN and had no problems what-so-ever.

I looked up the manual for the router and in its default configuration,
no ports are blocked.

Any ideas?

Re: Problem with D-Link DSL-2750B Maybe?
DNS.

On Thursday, October 10, 2013 12:17:23 PM UTC-4, Juan Wei wrote:
Quoted text here. Click to load it


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