The web pile most certainly does have support contact info. However, I can see the problem. The support page at:
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that one should: "In addition, we suggest that you submit your questions online using the "Ask a Question" tab of this online tool." The problem is that there's no obvious location for the "Ask a Question" online tool. It took me a while to find it.
Click on the "Find Answers" button near the top of the support page. Click and display any answer. It doesn't matter which one. At the top of the answer page, you will find a new tab labeled "Ask a Question".