Netgear DG834G problems

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Hi,

a few days ago my DG834G router stopped accessing the internet, both
wirelessly and normal wires, but the local network was still accessible!
However, the next day everything had stopped working, the router was
displaying all 4 ethernet port lights as being 'on' or plugged in (when
there was only 1) and the adsl 'i' light was on but yellow! All other lights
are off.... the 'power' light and the 'tick' light! Powering on/off the
device doesn't change this at all... it is effectively dead, and doesn't
even register as being plugged into my pc via the ethernet cable, as my
local area connection icon has a red cross through it now. Has anyone had or
heard of this problem and knows a solution?! As I really don't want to be
forking out for a replacement right now!!

Thanks in advance!

Danny




Re: Netgear DG834G problems



> Hi,
>
> a few days ago my DG834G router stopped accessing the internet, both
> wirelessly and normal wires, but the local network was still accessible!
> However, the next day everything had stopped working, the router was
> displaying all 4 ethernet port lights as being 'on' or plugged in (when
> there was only 1) and the adsl 'i' light was on but yellow! All other
lights
> are off.... the 'power' light and the 'tick' light! Powering on/off the
> device doesn't change this at all... it is effectively dead, and doesn't
> even register as being plugged into my pc via the ethernet cable, as my
> local area connection icon has a red cross through it now. Has anyone had
or
> heard of this problem and knows a solution?! As I really don't want to be
> forking out for a replacement right now!!
>
> Thanks in advance!
>
> Danny
>

Hmm.  Hate to say it, but that doesn't sound promising at all -- especially
with the power light not coming on.  Had a hub once that, when it crapped
out, also kept all of it's port lights lit.  Not familiar with Netgear, but
does it have a hard reset button on the back?  I.e., with my D-Link stuff,
they have a very small hole in the back that you can do a factory reset with
by holding down the internal button with a small screwdriver.  Other than
just attempting a hard reset, and its able to communicate to a PC after that
then re-install firmware as it may have been corrupted -- but with the power
light not coming on, it doesn't sound too good.  That failing, maybe opening
it up and checking the power supply with a multimeter might unveil
something, but...

Still under a RMA'able manufacturer warranty?

Good luck,
-ES




Re: Netgear DG834G problems



"Eras" wrote...

>> Hi,
>>
>> a few days ago my DG834G router stopped accessing the internet, both
>> wirelessly and normal wires, but the local network was still accessible!
>> However, the next day everything had stopped working, the router was
>> displaying all 4 ethernet port lights as being 'on' or plugged in (when
>> there was only 1) and the adsl 'i' light was on but yellow! All other
> lights
>> are off.... the 'power' light and the 'tick' light! Powering on/off the
>> device doesn't change this at all... it is effectively dead, and doesn't
>> even register as being plugged into my pc via the ethernet cable, as my
>> local area connection icon has a red cross through it now. Has anyone had
> or
>> heard of this problem and knows a solution?! As I really don't want to be
>> forking out for a replacement right now!!
>>
>> Thanks in advance!
>>
>> Danny
>>
>
> Hmm.  Hate to say it, but that doesn't sound promising at all --  
> especially
> with the power light not coming on.  Had a hub once that, when it crapped
> out, also kept all of it's port lights lit.  Not familiar with Netgear,
> but
> does it have a hard reset button on the back?  I.e., with my D-Link stuff,
> they have a very small hole in the back that you can do a factory reset
> with
> by holding down the internal button with a small screwdriver.  Other than
> just attempting a hard reset, and its able to communicate to a PC after
> that
> then re-install firmware as it may have been corrupted -- but with the
> power
> light not coming on, it doesn't sound too good.  That failing, maybe
> opening
> it up and checking the power supply with a multimeter might unveil
> something, but...
>
> Still under a RMA'able manufacturer warranty?
>
> Good luck,
> -ES

Yep, tried the hard reset a few times, held for 30 seconds.... powered off
then on.... still nothing! It's not even communicating with the PC via
ethernet cable so it's definitely a dead duck!

Anyway, got through to Netgear and they're sending me a replacement out as
soon as I send the faulty one back. Luckily it's still under warranty! Just
have to wait for them to email me the shipping label now! Fingers crossed...

Thanks for the reply!

Danny





Re: Netgear DG834G problems




> Yep, tried the hard reset a few times, held for 30 seconds.... powered off
> then on.... still nothing! It's not even communicating with the PC via
> ethernet cable so it's definitely a dead duck!
>
> Anyway, got through to Netgear and they're sending me a replacement out as
> soon as I send the faulty one back. Luckily it's still under warranty!
Just
> have to wait for them to email me the shipping label now! Fingers
crossed...
>
> Thanks for the reply!
>
> Danny

After writing my reply, I did a quick google after considering that the
strange "lights behavior" may be a "malfunction code" and came across this:

http://kbserver.netgear.com/kb_web_files/n101209.asp

Didn't read too far into it though, but it may explain what that particular
"light pattern" is indicating.

Thats great its still under warranty.  I'd probably return it regardless
(even if there is a "fix"), as don't want the same problem cropping up again
in the future.

Glad ya are getting a new one!  (Funny how stuff always seems to crap out
RIGHT AFTER warranties expire. LOL)

Cheers 'n Beers,
-ES





Re: Netgear DG834G problems


Don't get a replacement, get your money back instead. Will save you lot of
hair in future.
That's what I did anyway, bought Draytek Vigor 2600 instead, yes, it's not
cheap, but lot better the Net****.
Regards,
Martin




Re: Netgear DG834G problems



> Don't get a replacement,

<yawn>


Re: Netgear DG834G problems



>Don't get a replacement, get your money back instead. Will save you lot of
>hair in future.
>That's what I did anyway, bought Draytek Vigor 2600 instead, yes, it's not
>cheap, but lot better the Net****.
>Regards,
>Martin
>


Boring..................zzzzzzzzzzzzzzzzzz.....................

You will still be harping on like this in 30 years
time.................  sad git..................  get a life.....


Lots of love from a well happy, highly delighted and satisfied DG834G
user  of 16 months with no problems whatsoever like thousands of
others all over the world.  What a wonderful product it is, so
reliable and always there every single day doing exactly the job for
which it was intended.

Kiss kiss
x x


Filthy Rich
Music House


Re: Netgear DG834G problems


On Sat, 19 Feb 2005 23:14:09 +0000, Filthy Rich

> Lots of love from a well happy, highly delighted and satisfied DG834G
> user  of 16 months with no problems whatsoever like thousands of
> others all over the world.  What a wonderful product it is, so
> reliable and always there every single day doing exactly the job for
> which it was intended.

I use DG834Gs (six of them) and had problems when some were in close
proximity.  Found a new firmware release Beta 2.10.09 on Netgear's web
site at: http://kbserver.netgear.com/release_notes/D102607.asp which seems
to have solved that problem.  The release notes mentions the wireless
driver has been improved for local interference.  But a warning - Netgear
have finally (and silently!) got the firewall working for non-NAT
configurations.  I was tearing my hair out trying to get my servers
working before I finally guessed what was happening.  Can't delete the
default rule of BLOCK Always to any LAN address so had to add an ALLOW
Always rule for every server (they don't allow ranges for the LAN side of
the firewall rules, just ranges for addresses on the WAN side).

Regards to DG834G users everywhere.

Tony


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