Wireless Networking Zyxel - False Advertising! - Beware of this Company!

Bookmark this page:  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Zyxel - False Advertising! - Beware of this Company! Le Chaud Lapin 07-02-08
Posted by Le Chaud Lapin on July 2, 2008, 1:31 pm
Please log in for more thread options
> Le Chaud Lapin wrote:
> > [NOTE: To those reading this post, this is not just a rant. =A0I will
> > likely sue this company for false advertising as a matter of
> > principle. =A0What would help me greatly is if you could simply take a
> > look at the following link, and make a mental note (or otherwise)
> > that, as of 2008-07-08, there is nothing on the product description
> > page that says that the Access Point feature of the device cannot be
> > used under Windows Vista.]
>
> >http://tinyurl.com/6zr6zn
>
> Under Specifications
>
> System Requirement
>
> =A0 =A0 =A0* Notebook or PC with the Pentium II
> =A0 =A0 =A0 =A0 =A0 =A0o 300 MHz or compatible above
> =A0 =A0 =A0 =A0 =A0 =A0o Minimum 32MB RAM (64MB Recommended)
> =A0 =A0 =A0 =A0 =A0 =A0o A minimum of 20MB available hard disk space
> =A0 =A0 =A0 =A0 =A0 =A0o A CD ROM drive
> =A0 =A0 =A0 =A0 =A0 =A0o USB Type A slot (V2.0/V1.1 Comparable)
> =A0 =A0 =A0 =A0 =A0 =A0o Microsoft Windows XP/2000
>
> =A0 No mention of Vista

This link [http://tinyurl.com/6zr6zn] is the main link for the product
description page.

It has "Microsoft Vista Support Out of the Box" written in bold
letters.

I think that counts as a "mention of Vista".

-Le Chaud Lapin-

Posted by LR on July 2, 2008, 2:00 pm
Please log in for more thread options
Le Chaud Lapin wrote:
>> Le Chaud Lapin wrote:
>>> [NOTE: To those reading this post, this is not just a rant. I will
>>> likely sue this company for false advertising as a matter of
>>> principle. What would help me greatly is if you could simply take a
>>> look at the following link, and make a mental note (or otherwise)
>>> that, as of 2008-07-08, there is nothing on the product description
>>> page that says that the Access Point feature of the device cannot be
>>> used under Windows Vista.]
>>> http://tinyurl.com/6zr6zn
>> Under Specifications
>>
>> System Requirement
>>
>> * Notebook or PC with the Pentium II
>> o 300 MHz or compatible above
>> o Minimum 32MB RAM (64MB Recommended)
>> o A minimum of 20MB available hard disk space
>> o A CD ROM drive
>> o USB Type A slot (V2.0/V1.1 Comparable)
>> o Microsoft Windows XP/2000
>>
>> No mention of Vista
>
> This link [http://tinyurl.com/6zr6zn] is the main link for the product
> description page.
>
> It has "Microsoft Vista Support Out of the Box" written in bold
> letters.
>
> I think that counts as a "mention of Vista".
>
> -Le Chaud Lapin-
That link also includes the specification page which you evidently did
not read. If in your original post you had said that you required the
device to work in Vista rather than just "Windows" I would have advised
that there was a good chance it would not work. I got the G-202 as part
of a package deal and as the "spec" says works in XP, with limitations
on encryption, however I downloaded the Vista Utility to my Vista "play"
machine and the Vista Utility does not contain the "SoftAP" function and
I would think this applies to all their Vista Utilities.
If you wish to find a system that works in Vista you would stand a
better chance with the Ralink Chipsets. Check the release notes:-
<http://www.ralinktech.com/ralink/Home/Support/Windows.html>

Posted by Le Chaud Lapin on July 2, 2008, 7:25 pm
Please log in for more thread options
> Le Chaud Lapin wrote:
> >> Le Chaud Lapin wrote:
> >>> [NOTE: To those reading this post, this is not just a rant. =A0I will
> >>> likely sue this company for false advertising as a matter of
> >>> principle. =A0What would help me greatly is if you could simply take =
a
> >>> look at the following link, and make a mental note (or otherwise)
> >>> that, as of 2008-07-08, there is nothing on the product description
> >>> page that says that the Access Point feature of the device cannot be
> >>> used under Windows Vista.]
> >>>http://tinyurl.com/6zr6zn
> >> Under Specifications
>
> >> System Requirement
>
> >> =A0 =A0 =A0* Notebook or PC with the Pentium II
> >> =A0 =A0 =A0 =A0 =A0 =A0o 300 MHz or compatible above
> >> =A0 =A0 =A0 =A0 =A0 =A0o Minimum 32MB RAM (64MB Recommended)
> >> =A0 =A0 =A0 =A0 =A0 =A0o A minimum of 20MB available hard disk space
> >> =A0 =A0 =A0 =A0 =A0 =A0o A CD ROM drive
> >> =A0 =A0 =A0 =A0 =A0 =A0o USB Type A slot (V2.0/V1.1 Comparable)
> >> =A0 =A0 =A0 =A0 =A0 =A0o Microsoft Windows XP/2000
>
> >> =A0 No mention of Vista
>
> > This link [http://tinyurl.com/6zr6zn] is the main link for the product
> > description page.
>
> > It has "Microsoft Vista Support Out of the Box" written in bold
> > letters.
>
> > I think that counts as a "mention of Vista".
>
> > -Le Chaud Lapin-
>
> That link also includes the specification page which you evidently did
> not read. If in your original post you had said that you required the
> device to work in Vista rather than just "Windows" I would have advised
> that there was a good chance it would not work. I got the G-202 as part
> of a package deal and as the "spec" says works in XP, with limitations
> on encryption, however I downloaded the Vista Utility to my Vista "play"
> machine and the Vista Utility does not contain the "SoftAP" function and
> I would think this applies to all their Vista Utilities.
> =A0 =A0If you wish to find a system that works in Vista you would stand a
> better chance with the Ralink Chipsets. Check the release notes:-
> =A0 <http://www.ralinktech.com/ralink/Home/Support/Windows.html>-

Given that one of the few distinguishing features claimed by the
AG-225H is that it can work as a Softwware Access Point, and given
that it is obvious from the main page for this product that customers
are worried about Vista support, what would be wrong with Zyxel simply
putting an asterisk next to the blurb that reads "Microsoft Vista
Support Out Of The Box!" that indicates to customer that "Software
Access Point feature will not work on Vista."

That way, any customer who comes across the page, after searching
specifically for a dongle that has software access point feature and
Vista support, seeing "Software Access Point" and "Microsoft Vista
Support Out Of The Box!" on the same page, within a few paragraphs of
each other, will not be mislead into thinking that the Software Access
Point feature is supported on Vista.

That's what happened in my case. I googled SoftAP Vista dongle. Zyxel
came up. I went to the main product page, and there it was, with no
qualifications.

I did not go to the product support page since I had not yet had a
product that needed supporting.

-Le Chaud Lapin-

Posted by Bill Kearney on July 4, 2008, 7:17 am
Please log in for more thread options
TLDR

Quit whinging about it and move on.

Posted by Le Chaud Lapin on July 4, 2008, 1:21 pm
Please log in for more thread options
> TLDR
>
> Quit whinging about it and move on.

No one asked your opinion.

-Le Chaud Lapin-

Similar ThreadsPosted
Zyxel - False Advertising! - Beware of this Company! July 2, 2008, 1:20 am
Microsoft blatant false advertising of MN-710 March 25, 2005, 2:54 am
beware of OxfordTEC UK December 27, 2007, 5:08 am
Zyxel 660HW June 26, 2005, 4:38 am
Need scan of Zyxel UPC February 12, 2006, 6:15 pm
any hack kow how to get zyxel b-220 usb 802.11 nic going? January 14, 2007, 4:20 pm
Need WEP key--Not on Zyxel "web configurator"--please help June 19, 2008, 2:43 pm
Beware all you DLink users! October 30, 2004, 5:28 am
Zyxel 660HW-61 PE.10 firmware December 11, 2005, 12:48 pm
Which Voip company do you think is best? January 2, 2008, 6:54 pm
Moving Company January 24, 2008, 11:40 pm
Zyxel 660HW drops connection October 31, 2005, 5:14 am
Zyxel G-470 vs Senao ? What's the best client bridge ? January 2, 2007, 9:05 pm
Zyxel 660HW-61 Internet over Wireless June 6, 2006, 4:07 am
Company network slowdown September 9, 2005, 11:29 pm