vonage crashed??|
|
|
Bookmark this page:
 Yahoo!
 Google
 Windows Live
 del.icio.us
 digg
 Netscape
|
|
|||||||||||||||||||
|
Posted by Aram on August 2, 2004, 11:43 am
Please log in for more thread options
unavailable. Vonage support numbers are all busy. Anyone else experiencing problems? | |||||||||||||||||||
|
Posted by Ankur Shah on August 2, 2004, 6:39 pm
Please log in for more thread options I can't confirm the dial-tone issue, but I do see that their network is unreachable. -- Ankur | |||||||||||||||||||
|
Posted by Javier Henderson on August 2, 2004, 1:02 pm
Please log in for more thread options
> Aram wrote:
> > has vonage crashed? no dial-tone no matter what I do. Vonage.com is
> > unavailable. Vonage support numbers are all busy. Anyone else > > experiencing problems? >
> I can't confirm the dial-tone issue, but I do see that their network > is unreachable. I can bring up their website just fine, and I can use my phones as well. Note that they appear to block ICMP messages, so if you were trying to use ping or traceroute to test for reachability, you would run into problems. -jav | |||||||||||||||||||
|
Posted by ankurshah on August 2, 2004, 11:21 pm
Please log in for more thread options Javier Henderson wrote:
>
> >>Aram wrote:
>> >>>has vonage crashed? no dial-tone no matter what I do. Vonage.com is
>>>unavailable. Vonage support numbers are all busy. Anyone else >>>experiencing problems? >>
>>I can't confirm the dial-tone issue, but I do see that their network >>is unreachable. >
> > I can bring up their website just fine, and I can use my phones > as well. > > Note that they appear to block ICMP messages, so if you were trying > to use ping or traceroute to test for reachability, you would run > into problems. I realized that they were blocking my ICMP requests. I also couldn't access their web page then (~11:50 AM). Vonage, BTW, has confirmed the outage in their user portal: "Dear Vonage Customers: Today at 10.45 AM EDT Global Crossing, one of Vonage's IP providers, experienced a data routing issue which effected the Vonage network. We apologize for any inconvenience this may have caused you and our engineers are working diligently to ensure that this does not happen again. The issue was isolated to Global Crossing's routing tables, which prohibited Vonage data traffic from getting to its proper destination. During the outage, many of the systems failed over to alternate routes, enabling the Vonage network as a whole to send and receive calls, however individual customers' success of making and receiving calls remained sporadic depending on where a particular customer was located on the Internet. The systems which were effected during the outage were: voicemail, voicemail email notification,vonage web login and network availability number. Network availability number did not work because the inbound traffic from the phone network was being routed to the wrong place by Global Crossing. The problem was resolved around 12.15 PM EDT today and has remained stable since then. Again, we apologize for any problem this may have caused you and we are working closely with Global Crossing to ensure it does not happen again. Thank you for your business; we look forward to continuing to serve you in the future. Sincerely, Vonage Management" Regards, -- Ankur | |||||||||||||||||||
| Similar Threads | Posted |
| vonage crashed?? | August 2, 2004, 11:43 am |
| Vonage | December 31, 2004, 12:58 am |
| vonage | November 20, 2006, 8:59 pm |
| What Does Vonage Do Now??? | March 13, 2007, 9:57 pm |
| Don't sign-up with Vonage | June 30, 2005, 10:20 am |
| How does vonage work? | August 7, 2004, 1:59 pm |
| 56K modem and Vonage | August 9, 2004, 3:28 pm |
| Vonage and DSL basic | August 29, 2004, 10:07 pm |
| Vonage outage | September 24, 2004, 7:30 pm |
| Are Lingo and Vonage H.323 or SIP? | October 22, 2004, 9:11 pm |
| VPN over Vonage Router | November 1, 2004, 10:58 am |
| Which adapter for Vonage? | November 16, 2004, 6:24 am |
| disconnecting from Vonage | December 20, 2004, 1:25 pm |
| Experiences with Vonage? | January 2, 2005, 2:28 pm |
| Vonage quality | May 19, 2005, 11:46 pm |
|
Home Cabling GuideFinally, an instantly downloadable book that saves you thousands in home improvement dollars! Enjoy living in 21st century technology-advanced home while increasing its selling value and competitive advantage on the real estate market. Whether your cabling is for home office or high-tech leisure, you can wire your home yourself or learn "wirish" to speak with your cabling contractors in their language! Learn More |
> unavailable. Vonage support numbers are all busy. Anyone else
> experiencing problems?