Hello all, I'm starting to analyze a VoIP solution for my office. Honestly it's a job very very far from my ordinary work so I tought it was a sane idea starting to get some help about analyzing the feasability of the project.
We are a company with about 30 people, the majority of whom work as consultants directly on the customers.
I would like to introduce a VoIP solution that would allow us to:
- virtualize the office presence of the people. I mean that a call to our office can be dispatched outside directly on the PC of a collegue, possibile using an extension numbering
- conference call among collegues and/or customers that call to our office
- logging of the calls, possibly recording on-demand the dialogue
- personal pbox possibly managed via web
- (desired) In the case the user is not connected to the VoIP server there will be an attempt to reach her/him on her/his mobile phone (using one of the PSTN traditional lines). This requirement is indeed a "desiderata", not strictly necessarry if the complexity/cost would be too expensive.
I figure out that could exist an appliance that can solve all these problems at once: a black box that act a server for the VoIP clients installed on the laptops of my collegues and that is interfaced with our switchboard.
Does anyone help me to point on the right direction?