Hello.
While I am CTO of my medium sized company, I am not a telecom expert
and apologize in advance if my technical knowledge of our Intertel
system is "lacking".
My company has the Intertel Axxess System (v8.002) and I believe the
AVDAP Voice Mail. I have access to configuring the System via the
Intertel Session Manager which runs DB Studio. I also have network
access to both the Intertel Box (which is how I connect with DB
Studio) and the Voice Mail Box.
I have been asked if it possible to retrieve saved messages off of the
Voice Mail System and store and listen to them via PC, Tape, CD,
whatever. While I understand that I can record the messages as they
play back using a Telephone Recording device attached to the phone, I
am interested in a more sophisticated solution (and simply put, just
curious).
I was poking around the Voice Mail Box (boy do I hate Windows NT) and
discovered that in the c:\avdap\db\rcrdings folder exist all the
saved messages in the system. All of the files are saved with an
.r24 extension.
I copied a few of the files over to my laptop, where I have a program
called Cool Edit Pro. This program recognizes that the file holds
raw audio data, but it is unable to determine the sampling rate, the
bit rate, the compression method, etc.
My question is is there a program out there that will play these
Intertel proprietary .r24 files? If not does anyone know how these
files are compressed, with which sampling rate and bit rate? I have
tried a few but get a lot of static. If I can tell the program how
to interpret the file I can then play the file properly and save as
any file type I desire.
Is there any other better way that anyone can think of for getting
these messages off the system?
Thanks for your answers and input in advance.