We have a Mitel SX-2000 and Repartee Active Voice OS/2 system, however the system was installed years ago and all the techs that knew how to configure it have left. At the moment we have a voice menu "Press 1 for this press 2 for that" etc when a caller phones the system. I have worked out how to configure the quick keys etc, what i'm trying to do now is re-record the audio. The repartee server has record and play commands on it but there is no sound card in the system, so how can i record and change the audio commands. I don't know enough about os/2 to install a sound card. Is there anyway to record the promps using the mitel phones, or a way of doing in over the network?
thanks