Centralized voicemail for large company

Our company is in preliminary stages of searching for a centralized voicemail solution to meet the needs of a large, multi-location enterprise. We are looking at the obvious Avaya and Cisco products, of course, but would like to know if there are any other alternatives these days.

Our company has two corporate offices and over 250 locations in north America. our distributed offices average about 250 voicemail accounts. We would like to leave the PBX's in the field and "bring in" the voicemail service to a central server at corporate, thereby eliminating the need for the voicemail servers in the field. Avaya's centralized solution is not a good fit for us as they still require both a centralized voicemail server and voicemail servers in the field. This is a disappointment to us because this increases our cost and complexity. The driving initiative behind this is to reduce cost.

My question is simple: Are there other players in the voicemail market that can meet the needs of a large enterprise we should consider? If so, who are they?

TIA AG2

Reply to
ag2ward
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Asterisk.

Reply to
Hammond of Texas

To accomplish what you want you will need an industrial strength unit. It will be real difficult to screw up using OCTEL. There is a reason they provide most of the major systems in use and it isn't because they are che...inexpensive.

Rodgers Platt

Reply to
Justin Time

It appears that Octel is now part of Avaya (I believe that Lucent bought them before the Avaya spinoff.)

Reply to
Geoffrey Welsh

Well, one obvious solution is the VM offered by the telcos in their CO switch. You might also consider that the reliability of a centralized system may be compromised because of its lack of redundancy. Having VM at the central office is a very reliable system.

Reply to
Watson A.Name - "Watt Sun, the Dark Remover

Um, isn't octel an avaya product?

Reply to
T. Sean Weintz

Yeah, that and Intuity. Want to hear a scary one? We've got a fully functional Intuity in our office that is doing nothing right now. Why? Because our telecom person is under the mistaken impression that we can't utilize it since the G3i it's on is v11 and we're on v6. Wrongo!

I'm going to lean on my boss to let me get involved.

Reply to
Tony P.

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