Centralized voicemail for large company

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Our company is in preliminary stages of searching for a centralized
voicemail solution to meet the needs of a large, multi-location
enterprise.  We are looking at the obvious Avaya and Cisco products,
of course, but would like to know if there are any other alternatives
these days.

Our company has two corporate offices and over 250 locations in north
America.  our distributed offices average about 250 voicemail
accounts.  We would like to leave the PBX's in the field and "bring
in" the voicemail service to a central server at corporate, thereby
eliminating the need for the voicemail servers in the field.
Avaya's centralized solution is not a good fit for us as they still
require both a centralized voicemail server and voicemail servers in
the field.  This is a disappointment to us because this increases our
cost and complexity.  The driving initiative behind this is to reduce
cost.

My question is simple:
Are there other players in the voicemail market that can meet the
needs of a large enterprise we should consider?  If so, who are they?

TIA
AG2


Re: Centralized voicemail for large company
ag2ward wrote:

> My question is simple:
> Are there other players in the voicemail market that can meet the
> needs of a large enterprise we should consider?  If so, who are they?

Asterisk.


Re: Centralized voicemail for large company
Octel

--
Bill
Chesapeake, Va


> Our company is in preliminary stages of searching for a centralized
> voicemail solution to meet the needs of a large, multi-location
> enterprise.  We are looking at the obvious Avaya and Cisco products,
> of course, but would like to know if there are any other alternatives
> these days.
>
> Our company has two corporate offices and over 250 locations in north
> America.  our distributed offices average about 250 voicemail
> accounts.  We would like to leave the PBX's in the field and "bring
> in" the voicemail service to a central server at corporate, thereby
> eliminating the need for the voicemail servers in the field.
> Avaya's centralized solution is not a good fit for us as they still
> require both a centralized voicemail server and voicemail servers in
> the field.  This is a disappointment to us because this increases our
> cost and complexity.  The driving initiative behind this is to reduce
> cost.
>
> My question is simple:
> Are there other players in the voicemail market that can meet the
> needs of a large enterprise we should consider?  If so, who are they?
>
> TIA
> AG2




Re: Centralized voicemail for large company
> Octel
>
> --
> Bill
> Chesapeake, Va
>
>
To accomplish what you want you will need an industrial strength unit.
 It will be real difficult to screw up using OCTEL.  There is a reason
they provide most of the major systems in use and it isn't because
they are che...inexpensive.

Rodgers Platt


Re: Centralized voicemail for large company
Justin Time wrote:
> To accomplish what you want you will need an industrial strength unit.
>  It will be real difficult to screw up using OCTEL.  There is a reason
> they provide most of the major systems in use and it isn't because
> they are che...inexpensive.

It appears that Octel is now part of Avaya (I believe that Lucent bought
them before the Avaya spinoff.)

--
Geoffrey Welsh <Geoffrey [dot] Welsh [at] bigfoot [dot] com>
[This space for rent]




Re: Centralized voicemail for large company
IBNFSHN wrote:
> Octel
>

Um, isn't octel an avaya product?



Re: Centralized voicemail for large company
says...
> IBNFSHN wrote:
> > Octel
> >
>
> Um, isn't octel an avaya product?
>
>

Yeah, that and Intuity. Want to hear a scary one? We've got a fully
functional Intuity in our office that is doing nothing right now. Why?
Because our telecom person is under the mistaken impression that we
can't utilize it since the G3i it's on is v11 and we're on v6. Wrongo!

I'm going to lean on my boss to let me get involved.



Re: Centralized voicemail for large company

> Our company is in preliminary stages of searching for a centralized
> voicemail solution to meet the needs of a large, multi-location
> enterprise. [snip]

> My question is simple:
> Are there other players in the voicemail market that can meet the
> needs of a large enterprise we should consider?  If so, who are they?

Well, one obvious solution is the VM offered by the telcos in their CO
switch.  You might also consider that the reliability of a centralized
system may be compromised because of its lack of redundancy.  Having VM
at the central office is a very reliable system.

> TIA
> AG2




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