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Posted by Roveer on September 16, 2008, 5:52 pm
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We had our installer put in the TVA-50 lan card so we could have our
voicemail's email to us. One of our users has a need to have the
voicemails emailed ONLY and not saved in his voicemail box. Is this
an option? Our installer says no, but I believe it may well be. Not
having any TVA-50 experience I'm asking here to see if any one else
knows.
To be clear, the user wants any voicemails that go into his mailbox to
be emailed to him (this works now), but then NOT SAVED in his
mailbox. He's so used to getting everything in his e-mail that's what
he'd like to have for his voicemail. He's not often in the office so
clearing out voicemail would be a PITA for him.
Thanks,
Roveer
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Posted by Carl Navarro on September 16, 2008, 10:37 pm
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wrote:

>We had our installer put in the TVA-50 lan card so we could have our
>voicemail's email to us. One of our users has a need to have the
>voicemails emailed ONLY and not saved in his voicemail box. Is this
>an option? Our installer says no, but I believe it may well be. Not
>having any TVA-50 experience I'm asking here to see if any one else
>knows.
>To be clear, the user wants any voicemails that go into his mailbox to
>be emailed to him (this works now), but then NOT SAVED in his
>mailbox. He's so used to getting everything in his e-mail that's what
>he'd like to have for his voicemail. He's not often in the office so
>clearing out voicemail would be a PITA for him.
Wow, it can be done, BUT you are taking a horrible chance.
You can do it in two ways.
1. Change his class of service to retain new messages for a shorter
time period, like one or 2 days. It can delete new messages in 1-30
days. Since he never will have heard them, you can still send them
out via e-mail, and then they will auto delete after x number of days.
2. Auto forward them into another mailbox after 5 minutes. His box
remaiins empty, but you still keep those messages in another box for
backup. You can still retain them for a 1-30 day period or forever.
Make sure he upgrades the software and you can record conversations as
NEW messages when you modify the record messages flag. Now with the
LAN card, a conversation gets emailed at the end of the call :-)
Carl
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Posted by Roveer on September 17, 2008, 8:39 am
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> wrote:
> >We had our installer put in the TVA-50 lan card so we could have our
> >voicemail's email to us. =A0One of our users has a need to have the
> >voicemails emailed ONLY and not saved in his voicemail box. =A0Is this
> >an option? =A0Our installer says no, but I believe it may well be. =A0Not
> >having any TVA-50 experience I'm asking here to see if any one else
> >knows.
> >To be clear, the user wants any voicemails that go into his mailbox to
> >be emailed to him (this works now), but then NOT SAVED in his
> >mailbox. =A0He's so used to getting everything in his e-mail that's what
> >he'd like to have for his voicemail. =A0He's not often in the office so
> >clearing out voicemail would be a PITA for him.
> Wow, it can be done, BUT you are taking a horrible chance.
> You can do it in two ways.
> 1. =A0Change his class of service to retain new messages for a shorter
> time period, like one or 2 days. =A0It can delete new messages in 1-30
> days. =A0Since he never will have heard them, you can still send them
> out via e-mail, and then they will auto delete after x number of days.
> 2. =A0Auto forward them into another mailbox after 5 minutes. =A0His box
> remaiins empty, but you still keep those messages in another box for
> backup. =A0You can still retain them for a 1-30 day period or forever.
> Make sure he upgrades the software and you can record conversations as
> NEW messages when you modify the record messages flag. =A0Now with the
> LAN card, a conversation gets emailed at the end of the call :-)
> Carl
Carl,
Thanks a million. I think option 2 is a better approach as the
messages will be retained in case something goes wrong. I just wish
my installer had this insight. All I got from him is "can't be
done". I knew better.
Roveer
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Posted by Carl Navarro on September 17, 2008, 10:34 am
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wrote:

>> wrote:
>>
>> >We had our installer put in the TVA-50 lan card so we could have our
>> >voicemail's email to us. One of our users has a need to have the
>> >voicemails emailed ONLY and not saved in his voicemail box. Is this
>> >an option? Our installer says no, but I believe it may well be. Not
>> >having any TVA-50 experience I'm asking here to see if any one else
>> >knows.
>>
>> >To be clear, the user wants any voicemails that go into his mailbox to
>> >be emailed to him (this works now), but then NOT SAVED in his
>> >mailbox. He's so used to getting everything in his e-mail that's what
>> >he'd like to have for his voicemail. He's not often in the office so
>> >clearing out voicemail would be a PITA for him.
>>
>> Wow, it can be done, BUT you are taking a horrible chance.
>>
>> You can do it in two ways.
>>
>> 1. Change his class of service to retain new messages for a shorter
>> time period, like one or 2 days. It can delete new messages in 1-30
>> days. Since he never will have heard them, you can still send them
>> out via e-mail, and then they will auto delete after x number of days.
>>
>> 2. Auto forward them into another mailbox after 5 minutes. His box
>> remaiins empty, but you still keep those messages in another box for
>> backup. You can still retain them for a 1-30 day period or forever.
>>
>> Make sure he upgrades the software and you can record conversations as
>> NEW messages when you modify the record messages flag. Now with the
>> LAN card, a conversation gets emailed at the end of the call :-)
>>
>> Carl
>Carl,
>Thanks a million. I think option 2 is a better approach as the
>messages will be retained in case something goes wrong. I just wish
>my installer had this insight. All I got from him is "can't be
>done". I knew better.
Tell him next time to RTFM. THere is no such answer as "CAN'T".
If he's going to install Panasonic, he ought to at least understand
it. Why do you suppose they make a COS option?
Carl
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Posted by Roveer on September 18, 2008, 7:55 pm
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> wrote:
> >> wrote:
> >> >We had our installer put in the TVA-50 lan card so we could have our
> >> >voicemail's email to us. =A0One of our users has a need to have the
> >> >voicemails emailed ONLY and not saved in his voicemail box. =A0Is this
> >> >an option? =A0Our installer says no, but I believe it may well be. =A0Not
> >> >having any TVA-50 experience I'm asking here to see if any one else
> >> >knows.
> >> >To be clear, the user wants any voicemails that go into his mailbox to
> >> >be emailed to him (this works now), but then NOT SAVED in his
> >> >mailbox. =A0He's so used to getting everything in his e-mail that's what
> >> >he'd like to have for his voicemail. =A0He's not often in the office so
> >> >clearing out voicemail would be a PITA for him.
> >> Wow, it can be done, BUT you are taking a horrible chance.
> >> You can do it in two ways.
> >> 1. =A0Change his class of service to retain new messages for a shorter
> >> time period, like one or 2 days. =A0It can delete new messages in 1-30
> >> days. =A0Since he never will have heard them, you can still send them
> >> out via e-mail, and then they will auto delete after x number of days.
> >> 2. =A0Auto forward them into another mailbox after 5 minutes. =A0His box
> >> remaiins empty, but you still keep those messages in another box for
> >> backup. =A0You can still retain them for a 1-30 day period or forever.
> >> Make sure he upgrades the software and you can record conversations as
> >> NEW messages when you modify the record messages flag. =A0Now with the
> >> LAN card, a conversation gets emailed at the end of the call :-)
> >> Carl
> >Carl,
> >Thanks a million. =A0I think option 2 is a better approach as the
> >messages will be retained in case something goes wrong. =A0I just wish
> >my installer had this insight. =A0All I got from him is "can't be
> >done". =A0I knew better.
> Tell him next time to RTFM. =A0THere is no such answer as "CAN'T".
> If he's going to install Panasonic, he ought to at least understand
> it. =A0Why do you suppose they make a COS option?
> Carl- Hide quoted text -
> - Show quoted text -
You said it well. I had a distinct feeling that they weren't keeping
up on their knowledge. That's why I posted here. Your answers have
already told me that the Panasonic products are good products, but you
need a good installer to take advantage of the system. I think I've
already put them on the spot by providing Yes responses to their No
answers..
Roveer
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>voicemail's email to us. One of our users has a need to have the
>voicemails emailed ONLY and not saved in his voicemail box. Is this
>an option? Our installer says no, but I believe it may well be. Not
>having any TVA-50 experience I'm asking here to see if any one else
>knows.
>To be clear, the user wants any voicemails that go into his mailbox to
>be emailed to him (this works now), but then NOT SAVED in his
>mailbox. He's so used to getting everything in his e-mail that's what
>he'd like to have for his voicemail. He's not often in the office so
>clearing out voicemail would be a PITA for him.