Re: Training books or manuals
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Posted by 1787 on January 24, 2008, 3:32 am
Please log in for more thread options >> Ted wrote:
>>> I am in need of books, manuals, etc so that I can learn about phones
>>> systems >>> and PBX for work. I have searched on amazon and find conflicting reviews >>> for >>> the books. >>> >>> Since you all are in the industry, how did you learn and can you >>> recommend >>> any books that I can use. >>> >>> Thank you, >>> Ted >>> >>> >>
>> >> You should know that trying to learn about phone systems...all phone >> systems...would be a Herculean task. Too many sizes, flavors, vintages >> and manufacturers out there. You could never be anything close to >> proficient on all of them. >> >> Unless your objective is information specifically on how connect or >> integrate a piece of hardware or software and make it compatible with >> the majority of phone systems my advice would be to concentrate on a >> specific phone system, or maybe two. Learn their functionality, >> programming, capacities, strengths and weaknesses. Then graduate on to >> others. >> >> Take care, >> Rich >> >> God bless the USA >> >> -- >> That's one of the problems in this country >> The nuts don't know they're nuts. >> >> --Jeff Foxworthy Maybe this is not what you are asking, but I find Harry Newton's "Newton's Telecom Dictionary" (amazon.com ~$30.00, SB, 1050pp) a continually fascinating read. It is a dictionary, not a textbook, but every time I pick it up I learn something. Newton seems to be a bit of a character and doesn't mind sharing his years of tips or opinions. Well, I like it, and it got my feet wet. Hope this helps. Ken | ||||||||||
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> and some basic stuff in the office while on the phone with the phone
> people from our corp office such as punch down and moving phones, etc. but
> before I go to the Avaya class specific to our phone system, I feel that I
> should know more than I do now. I know some acronyms such as pots, on
> hook, off hook and a few others, but I also realize that I should probable
> know more that I do before I take the system specific course.
>
> Sorry, Maybe I should have elaborated more in my original post.
>
> I don't expect to know everything about every phone system. I don't think
> anyone could do that.
>
>