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Posted by underpress on December 8, 2004, 4:26 pm
Please log in for more thread options I'm a (computer) sys admin having to deal with the phones for the first time... not having fun! I want incoming calls to ring 5 extensions simultaneously. I've created a Group List containing the five extensions, but I can't figure out how to get the incoming lines to ring that group. Help! And thanks. Trevor | ||||||||||||||||
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Posted by Dmitri(Cabling-Design.com on December 10, 2004, 5:59 pm
Please log in for more thread options > Hi,
> I'm a (computer) sys admin having to deal with the phones for the first
> time... not having fun! > I want incoming calls to ring 5 extensions simultaneously. I've created
> a Group List containing the five extensions, but I can't figure out how > to get the incoming lines to ring that group. > Help! And thanks.
> Trevor
You are looking in a wrong place. This kind of programming is done on the phone system, not the voice mail. You'd have to use ext. 10 or 11 with a display phone. Press Feature 0 0, then left intercom twice and you'll be in a system programming mode. Press #502, select the calling group number (1 would be a logical choice if you did not have any) and, following the prompts on the screen, give it the extensions you want as a part of the group. Make sure it says "Assigned" before you go on the next extension. Then press #206 and assign the line(s) you want to ring that group to the group number. Hit Feature 00 to exit the system programming mode. Good luck! -- Dmitri Abaimov, RCDD http://www.cabling-design.com Cabling Forum, color codes, pinouts and other useful resources for premises cabling users and pros http://www.cabling-design.com/homecabling Residential Cabling Guide ------------------------------------- ##-----------------------------------------------## Article posted with Cabling-Design.com Newsgroup Archive http://www.cabling-design.com/forums no-spam read and post WWW interface to your favorite newsgroup - comp.dcom.telecom.tech - 1272 messages and counting! ##-----------------------------------------------## | ||||||||||||||||

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