Telecom Technical PARTNER MLS-12 phone system problem

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Subject Author Date
PARTNER MLS-12 phone system problem RXJR 08-30-04
Posted by RXJR on August 30, 2004, 9:50 am
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I have a PARTNER MLS-12 system which has suddenly developed a small
problem. I had my Call Forwarding stored on one of the Auto Dial
Buttons. Now the button doesn't work, so I went through the re-store
procedure(FEATURE +0 0, etc.) but it doesn't seem to store there. It
will auto-dial the call forwarding sequence only once, and then become
inoperative again. Apparently it isn't "saving" the sequence, and I
have to manually go through the Call Forwarding procedure every time.
Can some one help me with this problem please??


Posted by Dmitri(Cabling-Design.com on August 31, 2004, 1:19 am
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RXJR wrote:




> I have a PARTNER MLS-12 system which has suddenly developed a small
> problem. I had my Call Forwarding stored on one of the Auto Dial
> Buttons. Now the button doesn't work, so I went through the re-store
> procedure(FEATURE +0 0, etc.) but it doesn't seem to store there. It
> will auto-dial the call forwarding sequence only once, and then become
> inoperative again. Apparently it isn't "saving" the
> sequence, and I
> have to manually go through the Call Forwarding procedure every time.
> Can some one help me with this problem please??

You have to set it up first, and then enable it. Are you programming it to
a button with a light? If so, you should see a green light if the function
is enabled. If there is no light, just press the button again.

Here is an exerpts from Partner 3 programming manual(I picked version 3
for whatever reason , but you should have posted your processor version
here):

From the System phone:
To program a Call Forwarding button:
1. Press feature 0 0 sys.prog sys. prog. central tel program at extension
10 or 11.
2. Enter the number of the extension to be programmed with this feature.
3. Press a programmable button, preferably a button with lights.
4. At this point, you can do one of the following:
n Press f 1 1.
n Press f 1 1 and the number of the originating extension.
n Press f 1 1, the number of the originating extension, and
the number of the destination extension.
5. Program another button for this extension or exit programming mode.

Standard Phone
To forward your calls:
1. Lift the handset.
You hear intercom dial tone.
2. Press # 1 1.
3. Dial your extension number.
4. Dial the number of the extension at which you want your calls to ring.
To remove Call Forwarding:
1. Lift the handset.
You hear intercom dial tone.
2. Press # 1 1.
3. Dial your extension number twice.

--
Dmitri Abaimov, RCDD
http://www.cabling-design.com
Cabling Forum, color codes, pinouts and other useful resources for
premises cabling users and pros
http://www.cabling-design.com/homecabling
Residential Cabling Guide
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Posted by RXJR on August 31, 2004, 1:25 am
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Thanks for the prompt reply Dimitri.

You say I must set it up and enable it first...I don't use extensions,
and have only had this Call Forwarding sequence programmed into the
"master station". When I first set it up several years ago, I think I
just used the sequence:

1. Press Feature 0 0
2. Press the desired Auto Dial button (no lights on the button)
3. Dial in the Call Forwarding telephone number
4. Press Feature 0 0.

The Call Forwarding (and separate Call Forwarding cancel Auto Button)
worked o.k. for several years, until they stopped functioning
recently. I tried this same set up again, and it will save it for one
use, then nothing.

I have the PARTNER manual, Release 4.0, and followed "Changing
Settings at the User's Phone", steps 1, 2, 3 and 5 on page 5-4

I don't find a "sys.prog" or "central.tel program" buttons mentioned
in your instructions. Does this change your thoughts???



- - - -


n9ejs@yahoo.com (RXJR) wrote in message
> I have a PARTNER MLS-12 system which has suddenly developed a small
> problem. I had my Call Forwarding stored on one of the Auto Dial
> Buttons. Now the button doesn't work, so I went through the re-store
> procedure(FEATURE +0 0, etc.) but it doesn't seem to store there. It
> will auto-dial the call forwarding sequence only once, and then become
> inoperative again. Apparently it isn't "saving" the sequence, and I
> have to manually go through the Call Forwarding procedure every time.
> Can some one help me with this problem please??


Posted by Dmitri(Cabling-Design.com on August 31, 2004, 6:37 pm
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RXJR wrote:

> Thanks for the prompt reply Dimitri.

> You say I must set it up and enable it first...I don't use extensions,
> and have only had this Call Forwarding sequence programmed into the
> "master station". When I first set it up several years ago,
> I think I
> just used the sequence:

> 1. Press Feature 0 0
> 2. Press the desired Auto Dial button (no lights on the button)
> 3. Dial in the Call Forwarding telephone number
> 4. Press Feature 0 0.

> The Call Forwarding (and separate Call Forwarding cancel Auto Button)
> worked o.k. for several years, until they stopped functioning
> recently. I tried this same set up again, and it will save it for one
> use, then nothing.

> I have the PARTNER manual, Release 4.0, and followed "Changing
> Settings at the User's Phone", steps 1, 2, 3 and 5 on page 5-4

> I don't find a "sys.prog" or "central.tel program"
> buttons mentioned
> in your instructions. Does this change your thoughts???



> - - - -


> n9ejs@yahoo.com (RXJR) wrote in message
>> I have a PARTNER MLS-12 system which has suddenly developed a
>> small
>> problem. I had my Call Forwarding stored on one of the Auto Dial
>> Buttons. Now the button doesn't work, so I went through the
>> re-store
>> procedure(FEATURE +0 0, etc.) but it doesn't seem to store there.
>> It
>> will auto-dial the call forwarding sequence only once, and then
>> become
>> inoperative again. Apparently it isn't "saving" the
>> sequence, and I
>> have to manually go through the Call Forwarding procedure every
>> time.
>> Can some one help me with this problem please??

"System Program" and "Central Tel Program" are just labels that come from
the programming overlay. On the actual phone they are intercom 1 for
system and intercom 2 for central tel.

I'm not quite sure why it does not store the settings that you set up. I
am aware of memory loss on power failure problem on older systems, but if
you are sure the power to the system was not interrupted, this would not
be the case.

In any case, I noticed that you use a no-light button. Call forwarding is
for sure one of the functions you want to program onto a button WITH
light. This way you always know if it's enabled or not.

Hope this helps.

--
Dmitri Abaimov, RCDD
http://www.cabling-design.com
Cabling Forum, color codes, pinouts and other useful resources for
premises cabling users and pros
http://www.cabling-design.com/homecabling
Residential Cabling Guide
-------------------------------------







##-----------------------------------------------##

Article posted with Cabling-Design.com Newsgroup Archive

http://www.cabling-design.com/forums

no-spam read and post WWW interface to your favorite newsgroup -

comp.dcom.telecom.tech - 4633 messages and counting!

##-----------------------------------------------##


Posted by Touch Tone Tommy on September 1, 2004, 12:22 am
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On Tue, 31 Aug 2004 15:37:48 GMT,
info_at_cabling-design_dot_com@foo.com (Dmitri(Cabling-Design.com))
wrote:

>
>RXJR wrote:
>
>> Thanks for the prompt reply Dimitri.
>
>> You say I must set it up and enable it first...I don't use extensions,
>> and have only had this Call Forwarding sequence programmed into the
>> "master station". When I first set it up several years ago,
>> I think I
>> just used the sequence:
>
>> 1. Press Feature 0 0
>> 2. Press the desired Auto Dial button (no lights on the button)
>> 3. Dial in the Call Forwarding telephone number
>> 4. Press Feature 0 0.
>
>> The Call Forwarding (and separate Call Forwarding cancel Auto Button)
>> worked o.k. for several years, until they stopped functioning
>> recently. I tried this same set up again, and it will save it for one
>> use, then nothing.
>
>> I have the PARTNER manual, Release 4.0, and followed "Changing
>> Settings at the User's Phone", steps 1, 2, 3 and 5 on page 5-4
>
>> I don't find a "sys.prog" or "central.tel program"
>> buttons mentioned
>> in your instructions. Does this change your thoughts???
>
>
>
>> - - - -
>
>
>> n9ejs@yahoo.com (RXJR) wrote in message
>>> I have a PARTNER MLS-12 system which has suddenly developed a
>>> small
>>> problem. I had my Call Forwarding stored on one of the Auto Dial
>>> Buttons. Now the button doesn't work, so I went through the
>>> re-store
>>> procedure(FEATURE +0 0, etc.) but it doesn't seem to store there.
>>> It
>>> will auto-dial the call forwarding sequence only once, and then
>>> become
>>> inoperative again. Apparently it isn't "saving" the
>>> sequence, and I
>>> have to manually go through the Call Forwarding procedure every
>>> time.
>>> Can some one help me with this problem please??
>
>"System Program" and "Central Tel Program" are just labels that come from
>the programming overlay. On the actual phone they are intercom 1 for
>system and intercom 2 for central tel.
>
>I'm not quite sure why it does not store the settings that you set up. I
>am aware of memory loss on power failure problem on older systems, but if
>you are sure the power to the system was not interrupted, this would not
>be the case.
>
>In any case, I noticed that you use a no-light button. Call forwarding is
>for sure one of the functions you want to program onto a button WITH
>light. This way you always know if it's enabled or not.
>
>Hope this helps.


It sounds to me like the original poster is talking about programming
an outside speed dial on a button that dials the "varible call
forwarding" string to forward incoming calls to the answering service.
Ya know, "72#p5551212", and to cancel, (on another button), "73#".

Now, the sequence is to go the the particular phone that you want to
program these button onto, and with the handset in the cradle,

Feature 00
Press the button
Dial the telephone number (using "Hold" for pause)
Feature 00

If you have a display phone, press the button once again after you
dial the telephone number, and you can confirm that the sequence has
been stored.




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