Telecom Technical Looking For Info - Pro/Con on Fax Server System

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Subject Author Date
Looking For Info - Pro/Con on Fax Server System Watson A.Name - \"Watt Sun, th 06-20-05
Posted by Watson A.Name - \"Watt Sun, th on June 20, 2005, 9:39 pm
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At work we've been contemplating going to a fasx server, and finally the
ball is rolling. We are supposed to determine how many fax lines we
have thrupout the district, and we thing it's about 150. We have a
server and will probably get a bundle pkg with the software.

What I'd like to know is what the pros and cons are of going to this
system. I've heard that the fax spammers will war dial a server (U. of
Washington had this happen) and tie up all the fax lines. Also I'm
guessing that a single ISDN PRI (23B + D) will be enough to serve this
many lines. We intend to have the incoming faxes come into our Outlook
inboxes. We have a number of Xerox Workcentres that can scan a hardcopy
in and put it into the fax software to send.

I guess we have to make a list of analog fax lines so that SBC can
arrange for termination and swing over to the new system. I have some
PBX experience but nothing having to do with fax servers.
Your good experiences and horror stories will be much appreciated.
Thanks.


--
@@F@r@o@m@@O@r@a@n@g@e@@C@o@u@n@t@y@,@@C@a@l@,@@w@h@e@r@e@@
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Subject: line with other stuff. alondra101 <at> hotmail.com
Don't be ripped off by the big book dealers. Go to the URL
that will give you a choice and save you money(up to half).
http://www.everybookstore.com You'll be glad you did!
Just when you thought you had all this figured out, the gov't
changed it: http://physics.nist.gov/cuu/Units/binary.html
@@t@h@e@@a@f@f@l@u@e@n@t@@m@e@e@t@@t@h@e@@E@f@f@l@u@e@n@t@@




Posted by Justin Time on June 21, 2005, 3:12 pm
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The number of incoming fax lines is not really the issue. The issue is
going to be the total amount of time all the lines spend sending and
receiving faxes.

In order to properly size the inbound pipe, you will need a traffic
study on all the numbers. This will help you determine the number of
total trunks needed to handle the busy hour(s) on the circuits. Each
of the inbound fax lines can be assigned to a DID, so a reduction of 30
to 1 or even more is a good starting point. The number of circuits
used for outgoing will be the real key, but again, with a fax server
faxes can queue so if you take a real shot in the dark and reduce the
trunks to a 23B+D you will probably handle the entire load with
capacity left over. Most fax machines don't get a lot of use, 60
minutes of traffic in a month would be a fair average for most office
faxes. We have a couple in our shop that send 5 or 10 2 - 3 pagers and
receive about 10 or 15 two to 3 pagers over a 10 hour period. That
still works out around 8 CCS for the entire business day.

Rodgers Platt

Watson A.Name - "Watt Sun, the Dark Remover" wrote:
> At work we've been contemplating going to a fasx server, and finally the
> ball is rolling. We are supposed to determine how many fax lines we
> have thrupout the district, and we thing it's about 150. We have a
> server and will probably get a bundle pkg with the software.
>
> What I'd like to know is what the pros and cons are of going to this
> system. I've heard that the fax spammers will war dial a server (U. of
> Washington had this happen) and tie up all the fax lines. Also I'm
> guessing that a single ISDN PRI (23B + D) will be enough to serve this
> many lines. We intend to have the incoming faxes come into our Outlook
> inboxes. We have a number of Xerox Workcentres that can scan a hardcopy
> in and put it into the fax software to send.
>
> I guess we have to make a list of analog fax lines so that SBC can
> arrange for termination and swing over to the new system. I have some
> PBX experience but nothing having to do with fax servers.
> Your good experiences and horror stories will be much appreciated.
> Thanks.
>
>
> --
> @@F@r@o@m@@O@r@a@n@g@e@@C@o@u@n@t@y@,@@C@a@l@,@@w@h@e@r@e@@
> ###Got a Question about ELECTRONICS? Check HERE First:###
> http://users.pandora.be/educypedia/electronics/databank.htm
> My email address is whitelisted. *All* email sent to it
> goes directly to the trash unless you add NOSPAM in the
> Subject: line with other stuff. alondra101 <at> hotmail.com
> Don't be ripped off by the big book dealers. Go to the URL
> that will give you a choice and save you money(up to half).
> http://www.everybookstore.com You'll be glad you did!
> Just when you thought you had all this figured out, the gov't
> changed it: http://physics.nist.gov/cuu/Units/binary.html
> @@t@h@e@@a@f@f@l@u@e@n@t@@m@e@e@t@@t@h@e@@E@f@f@l@u@e@n@t@@



Posted by Watson A.Name - \"Watt Sun, th on June 21, 2005, 11:53 pm
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> The number of incoming fax lines is not really the issue. The issue
is
> going to be the total amount of time all the lines spend sending and
> receiving faxes.
>
> In order to properly size the inbound pipe, you will need a traffic
> study on all the numbers. This will help you determine the number of
> total trunks needed to handle the busy hour(s) on the circuits. Each
> of the inbound fax lines can be assigned to a DID, so a reduction of
30
> to 1 or even more is a good starting point. The number of circuits
> used for outgoing will be the real key, but again, with a fax server
> faxes can queue so if you take a real shot in the dark and reduce the
> trunks to a 23B+D you will probably handle the entire load with
> capacity left over. Most fax machines don't get a lot of use, 60
> minutes of traffic in a month would be a fair average for most office
> faxes. We have a couple in our shop that send 5 or 10 2 - 3 pagers
and
> receive about 10 or 15 two to 3 pagers over a 10 hour period. That
> still works out around 8 CCS for the entire business day.
>
> Rodgers Platt

Thanks for that information. I'll probably have little to do with the
choices made. I'm happy to find out that a single PRI will probably
handle the load. I've received several junk faxes this week on our two
machines, mainly pump and dump stock touts. And I've reported them to
junkfax.org. Right now most of the fax machines get little use, except
for those damn junk faxes. I figure that most machines cost about $20 a
month, $15 for the phone line, and the remaining for the cost of the
machine and consumables. I'm hoping that when we go to the new server,
all the savings in phone line cost, over $2000 a month, will pay for the
system quickly. But those damn junk faxes may throw a monkey wrench
into the whole plan if they tie up the lines a lot during the day.
Scary thought.


> Watson A.Name - "Watt Sun, the Dark Remover" wrote:
> > At work we've been contemplating going to a fasx server, and finally
the
> > ball is rolling. We are supposed to determine how many fax lines we
> > have thrupout the district, and we thing it's about 150. We have a
> > server and will probably get a bundle pkg with the software.
> >
> > What I'd like to know is what the pros and cons are of going to this
> > system. I've heard that the fax spammers will war dial a server (U.
of
> > Washington had this happen) and tie up all the fax lines. Also I'm
> > guessing that a single ISDN PRI (23B + D) will be enough to serve
this
> > many lines. We intend to have the incoming faxes come into our
Outlook
> > inboxes. We have a number of Xerox Workcentres that can scan a
hardcopy
> > in and put it into the fax software to send.
> >
> > I guess we have to make a list of analog fax lines so that SBC can
> > arrange for termination and swing over to the new system. I have
some
> > PBX experience but nothing having to do with fax servers.
> > Your good experiences and horror stories will be much appreciated.
> > Thanks.

> > --




Posted by on June 21, 2005, 9:27 pm
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Yes, the war-dialers will find it and spam-fax you to death. To prevent
(or at least thwart) it:

First of all, if you don't -need- to send/receive faxes after regular
business hours, shut it down. Most of the fax spammers troll for fax
servers at night.

Secondly, if the fax server software supports it, set the ports to not
answer until the 5th ring.

If you can deploy both of the above procedures together, you stand about a
99% chance of beating the spammers.


>
>At work we've been contemplating going to a fasx server, and finally the
>ball is rolling. We are supposed to determine how many fax lines we
>have thrupout the district, and we thing it's about 150. We have a
>server and will probably get a bundle pkg with the software.
>
>What I'd like to know is what the pros and cons are of going to this
>system. I've heard that the fax spammers will war dial a server (U. of
>Washington had this happen) and tie up all the fax lines. Also I'm
>guessing that a single ISDN PRI (23B + D) will be enough to serve this
>many lines. We intend to have the incoming faxes come into our Outlook
>inboxes. We have a number of Xerox Workcentres that can scan a hardcopy
>in and put it into the fax software to send.
>
>I guess we have to make a list of analog fax lines so that SBC can
>arrange for termination and swing over to the new system. I have some
>PBX experience but nothing having to do with fax servers.
>Your good experiences and horror stories will be much appreciated.
>Thanks.



Posted by Watson A.Name - \"Watt Sun, th on June 21, 2005, 11:56 pm
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> Yes, the war-dialers will find it and spam-fax you to death. To
prevent
> (or at least thwart) it:
>
> First of all, if you don't -need- to send/receive faxes after regular
> business hours, shut it down. Most of the fax spammers troll for fax
> servers at night.
>
> Secondly, if the fax server software supports it, set the ports to not
> answer until the 5th ring.
>
> If you can deploy both of the above procedures together, you stand
about a
> 99% chance of beating the spammers.

Thank you for that info. I'll have to ask about those things.



\"Watt
>
> >
> >At work we've been contemplating going to a fasx server, and finally
the
> >ball is rolling. We are supposed to determine how many fax lines we
> >have thrupout the district, and we thing it's about 150. We have a
> >server and will probably get a bundle pkg with the software.
> >
> >What I'd like to know is what the pros and cons are of going to this
> >system. I've heard that the fax spammers will war dial a server (U.
of
> >Washington had this happen) and tie up all the fax lines. Also I'm
> >guessing that a single ISDN PRI (23B + D) will be enough to serve
this
> >many lines. We intend to have the incoming faxes come into our
Outlook
> >inboxes. We have a number of Xerox Workcentres that can scan a
hardcopy
> >in and put it into the fax software to send.
> >
> >I guess we have to make a list of analog fax lines so that SBC can
> >arrange for termination and swing over to the new system. I have
some
> >PBX experience but nothing having to do with fax servers.
> >Your good experiences and horror stories will be much appreciated.
> >Thanks.
>




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