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Posted by doumkatek42 on May 23, 2007, 12:46 pm
Please log in for more thread options Hi, I hope this is the right group. I work for a very small company and inherited the job of administering the phone system. I do work in I.T, but I am pretty new to the telecom side. We have a Definity 1 switch I'm pretty sure, which I manage through this Avaya site administration software. I know how to add stations..but we ran out of existing numbers a bit ago and I ordered some new D.I.D numbers from SBC. Unfortunately they were out of numbers that started wtih the same prefix as the existing ones. So I need to figure out how to get the new prefix (let's call it 352) into our system. Anyone have any ideas? Is this a complicated thing or just a matter of a setting on a screen? Any help would be appreciated. | |||||||||||||
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Posted by T on May 23, 2007, 10:32 pm
Please log in for more thread options doumkatek42@gmail.com says... change ars analysis There you can add the routing etc. for th code. Or maybe I'm not talking about the same thing you are. | |||||||||||||
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Adding prefixes in Avaya Definity
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> I hope this is the right group. I work for a very small company and
> inherited the job of administering the phone system. I do work in
> I.T, but I am pretty new to the telecom side. We have a Definity 1
> switch I'm pretty sure, which I manage through this Avaya site
> administration software. I know how to add stations..but we ran out
> of existing numbers a bit ago and I ordered some new D.I.D numbers
> from SBC. Unfortunately they were out of numbers that started wtih
> the same prefix as the existing ones. So I need to figure out how to
> get the new prefix (let's call it 352) into our system. Anyone have
> any ideas? Is this a complicated thing or just a matter of a setting
> on a screen?
>
> Any help would be appreciated.
>
>