I am trying to find a voice mail system that will let us assign incoming voice mails for different extensions to a single voice mail inbox. For example, say that I have a unique extensions for each of three job functions, and I want all of those calls handled by one employee. I don't want that employee being forced to login to three different inboxes three times a day. I want them to have the convenience of a single inbox from which they collect all of the voice mails.
The system gets brownie points if it can direct an incoming call to two separate inbox queues, and each of those queues gets to manage its own copy of the message.
We use an early version of Altigen, and it seems to be clueless about this requirement. "Forwarding" to an extension doesn't result in the voice mail being left at the extension you forward to, which is just a bizarre implementation. Can anyone refer me to a system that costs under $5K for under 20 extensions that can handle the voice mail extension aggregation requirement I am describing above? I would also consider an online voicemail solution that could forward to email, but that is not my first choice.