Emergency 911 services went down in part of California for six hours in April, but Verizon didn't let officials know until after the problem was fixed.
by Kaveh Waddell
For six hours, nearly 750,000 California residents would not have been able to reach an emergency call center if they dialed 911 on their mobile phones.
Those six hours will cost Verizon $3.4 million.
A problem in a Verizon-run 911 system resulted in the outage, which affected nine counties in California. Verizon is required by law to report outages within 30 minutes of a problem, but officials didn't hear about the April outage until it was resolved.
-or-