T-Mobile Metro stores sell used phones as new, charge "fake taxes," NYC says [telecom]

Have a question or want to start a discussion? Post it! No Registration Necessary.  Now with pictures!

T-Mobile Metro stores sell used phones as new, charge "fake taxes,"
NYC says

T-Mobile hit with wide-ranging accusations of fraud at Metro by
T-Mobile stores.

By Jon Brodkin

The New York City government sued T-Mobile yesterday, alleging that
its Metro stores routinely use "abusive sales tactics" such as selling
used phones as if they are new and charging customers for services
they didn't order.

"Abusive sales tactics are rampant at Metro stores," the complaint
says. "At least several dozen have sold used phones to consumers as
though they were new, charged consumers for fake taxes and unwanted
services, or enrolled consumers in expensive financing plans without
their consent."

https://arstechnica.com/tech-policy/2019/09/nyc-sues-t-mobile-to-stop-rampant-and-abusive-sales-tactics/

Site Timeline