Samsung's "Note 7" apology was full, humble, and nerdy [telecom]

"First of all, I deeply apologize to all of our customers, carriers, retail, and distribution partners. [...] We believe that, as a first step to regain your trust, it is important to provide you with a thorough understanding of the cause behind the Galaxy Note 7 incidents and to implement a comprehensive plan to take preventative measures."

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Monty Solomon
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