These devices are illegal to install and operate. Only a licensee is
> authorized by the FCC to install these devices. The fact that they are
> easily purchased does not make them legal to use.
> They are frequently the source of interference to commercial wireless
> systems and more importantly, they are frequently the source of
> interference to Public Safety radio systems.
> There have been recent instances of law enforcement showing up at a
> location where one of these devices is in use and demanding it be
> disabled to stop interference to their radio system.
I had no idea this was the case -- and maybe it explains why Googling on the topic brought up such a mixed bag of mostly not very useful responses.
So, here's a Verizon customer, sitting at the north end of Silicon Valley, not way out in the hills, just a mile or two from downtown Palo Alto -- and less than one tower in the display on my phone. Any advice on how to approach Verizon about this?