Opinion: Verizon leaves American workers in the lurch [telecom]

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Opinion: Joe Guzzardi

The headline financial news story of late is Verizon's announcement
that it offered a voluntary severance package to about 44,000
employees, or about one-third of its workforce. But the subtitle is
equally disturbing: Verizon will transfer more than 2,500 jobs - some
insiders peg the total at closer to 5,000 - to India-based Infosys as
part of a $700 million outsourcing agreement. Thousands who were once
Verizon employees will soon work for Infosys.

IT analysts know that Infosys has a history of eliminating benefits
that transferred employees enjoyed and that the company will
eventually displace them with lower-cost Indian nationals. Verizon is
candid about its goals if not its methods: By 2021, the wireless
carrier hopes to slash $10 billion from its total $114 billion debt


Bill Horne
(Remove QRM from my email address to write to me directly)

Re: Opinion: Verizon leaves American workers in the lurch [telecom]
On Tuesday, October 23, 2018 at 11:28:05 AM UTC-4, Bill Horne wrote:

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In the past, the Bell System was proud that multiple generations of a
family would work for the telephone company:

1951--35 members of her family worked for Bell.

1953--military veteran returns home to telephone family

1953--59 years of family telephone service

1953--Mothers and daughters doing fine--working together at

1957  This Way Son--Western Electric training

Another old company that proudly advertised multiple generations
working for it was Studebaker: 1948--father son team

Re: Opinion: Verizon leaves American workers in the lurch [telecom]
On Tuesday, October 23, 2018 at 11:28:05 AM UTC-4, Bill Horne wrote:

Quoted text here. Click to load it

I've noticed that both Verizon and Comcast employ a lot of outside
contractors for both work on pole lines and customer home visits.
While contractors usually get a higher pay rate, they get zero
benefits and are only paid when called in to work, no pay for off
times.  No vacation or sick pay, no help for health care costs.

In my opinion, the contractors are not as well trained or as good a
worker as traditional full time permanent staff.  In my own
experiences, they were rude and incompetent.

Comcast launched a big ad campaign claiming it is restoring its
customer service and hiring lots of technicians and customer service
agents.  I don't buy it.

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