INVESTIGATION: Phone company accused of neglecting rural customers [telecom]

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By Jackie DeFusco

SCOTT COUNTY, Va. (WJHL) - June 5, 2018 was Ferne Grimm's 92nd
birthday.

The widow, known for her faith and spunk, was living alone in Upper
Possum Creek, a neighborhood enclosed by mountains in rural Scott
County,Va.

Carol Alley, Grimm's daughter, didn't call before visiting her mother
that morning. She knew her landline had been out for six days and no
one in the neighborhood has cell service.

https://www.wjhl.com/local/watch-6p-phone-company-accused-of-neglecting-rural-customers/1566928636

--  
Bill Horne
(Remove QRM from my email address to write to me directly)

Re: INVESTIGATION: Phone company accused of neglecting rural customers [telecom]
On Monday, November 5, 2018 at 6:01:39 PM UTC-5, Bill Horne wrote:
Quoted text here. Click to load it

Society wanted deregulation.  That means companies will operate like
any business and serve only profitable customers, and not serve
unprofitable ones.  So, this is what we got.

The local newspaper has reported (and I posted here) similar incidents
in outlying Verizon territory.  They don't care about rural
subscribers.

The same is happening with electric power deregulation.  Sure, we have
a trifling amount taken off of our electric bills.  But the electric
companies have cut back mainline and local grid maintenance, so power
failures are more frequent and recovery takes longer.  Further, the
national grid is used to sell power for profit, which was not what it
was built to do, adding a further load and outage risk to it.

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