How to raise a Telco bill without a rate increase

Last at&t bill in CT SNET territory before the handoff to Frontier: $55.92. First Frontier bill after the handoff for all the same services: $58.56. (Those were my bills of October 21 and November 21, 2014, respectively.)

Both my "Complete Choice Basic" phone service and DSL service were billed at the same rates on this first Frontier statement as on the last at&t one.

So how can the bills differ by over $2.50 if the rates all stayed the same?

Simple: Frontier got the CT PUC to approve *totally new* Frontier-specific line items, one coyly named "Carrier Cost Recovery Surcharge" (amounting to $1.99), and one "Frontier Long Distance Federal USF Surcharge" (at $0.48).

After adding CT and Federal taxes on that $2.47 in new surcharges, you can see how the $2.64 difference between the old bill and the new bill arose.

This after marketing messages promising *no* change in billing or services with the change in telephony service providers from at&t to Frontier.

(Grrmmmph!) Cheers, -- tlvp

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tlvp
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