Generic telco AI platforms will be driven by open source, but it will be years before wide...

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Oyster Bay, New York - 17 Oct 2018

The use of Artificial Intelligence and Machine Learning in the telecom
domain is now an established practice and chatbots, customer services,
and network management are areas where AI is part of everyday
operations. The latest report by ABI Research, a market-foresight
advisory firm providing strategic guidance on the most compelling
transformative technologies, has identified that the latest trend for
AI development in telecoms: AI platforms that focus on generic use
rather than individual use cases.

"Despite the widespread use of AI and machine learning across many
separated telecoms domains, AI platforms are now the top concern for
leading mobile service providers globally, including AT&T, Deutsche
Telecom, Telefonica, and Vodaphone." said Dimitris Mavrakis, Research
Director at ABI Research. "The promise of these platforms is great,
but there is still heavy development to be done and many mobile
service providers are still not sure where to place their
bets. Initiatives like AT&T's open sourced Project Acumos illustrate
that open source will be the most suitable development environment for
these telecom AI platforms, potentially meaning trouble for
established AI vendors, such as Amazon, Google, and IBM."

Bill Horne
(Remove QRM from my email address to write to me directly)

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