By Kellen
The animation in the image at the top of this post is subtle, but most of you can probably see the difference. For those missing it, the difference is a toggle between WiFi and LTE. That minor icon change almost cost a Verizon customer an additional $700 on their bill.
What's the story here? A Verizon customer took to reddit this week looking for help from the Big Red subreddit, which is filled with actual Verizon employees who regularly share useful insight into the company. The customer stopped by there looking for help because they had run into an issue that caused an excessive use of data over their
5GB data limit, jumping their bill to the $700 status I noted above.
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