The demonstration was as smooth and uneventful as anyone could have hoped. A vast screen showed two video streams of the same footage, one stuttering and fuzzy. Using a separate monitor and PC, a technician selected a bandwidth upgrade from a drop-down menu. Minutes later, and with minimal fuss, the video quality was restored.
To the casual observer, it was not exactly the moon landing on the excitement scale. But it was a giant leap for network automation, where the less dazzle the better. Previously, an enterprise customer of a telco trying to upgrade an off-net connection would have faced a byzantine process and a long wait. This week it was done with the click of a mouse.
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