CenturyLink faces more scrutiny from Minnesota regulators after 911 outage [telecom]

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State utility regulators have voted to increase reporting

By Mike Hughlett

CenturyLink faces beefed-up reporting requirements for its Minnesota
911 contract after a state report found the company did not adequately
respond to a major outage last August, which led to almost 700 dropped
emergency calls.

"There was a gigantic failure by CenturyLink and its vendor," Katie
Sieben, chairwoman of the Minnesota Public Utilities Commission (PUC),
said at a commission meeting Thursday.


Bill Horne
(Remove QRM from my email address to write to me directly)

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