CenturyLink Drops TV Services, May Ditch Residential Broadband [telecom]

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By Carl Bode

CenturyLink is what you might call a hot mess right now. The company's
lagging broadband upgrades make it clear that residential customers
across countless markets simply aren't a priority. That apathy has
resulted in a steady stream of customer defections as customers in
many un-upgraded markets flee to faster cable speeds. While millions
of customers within its footprint struggle with sub-6 Mbps speeds,
CenturyLink has shifted its focus toward enterprise service with its
recent acquisition of Level 3.

CenturyLink is also facing a wave of lawsuits over fraudulent billing,
after a whistleblower revealed the company routinely overbills its
users and upgrades users to services they neither wanted nor asked


Bill Horne
(Remove QRM from my email address to write to me directly)

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