Calls answered: Rappahannock VA landline subscribers finally getting relief [telecom]

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By John Mccaslin

'We do have a very good line of communications with CenturyLink and Verizon now'

After years of landline telephone service issues in Rappahannock
County, where it could literally take months for repairmen to show up,
problems appear to be dissipating thanks to humans interacting with
humans instead of automated call centers.

Or as Rappahannock County Administrator Garrey Curry creatively
describes automated black holes: "A big amorphous blob
offshore service center massive database computer system."

Bill Horne
(Remove QRM from my email address to write to me directly)

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