By Eric Mack
AT&T is forcing American workers to train their replacements, be it foreigners through an outsourcing partner or cheaper domestic workers, according to Axios.
By Eric Mack
AT&T is forcing American workers to train their replacements, be it foreigners through an outsourcing partner or cheaper domestic workers, according to Axios.
In the past AT&T bragged about its workforce.
They also ran lots of ads about the family atmosphere--how multiple generations worked for the telephone company.
Now they brag to Wall Street about staff reductions. Sad.
It's very hard to get a real person at the phone companies these days. They have automated front ends that make it very difficult every time you call. Very frustrating if you have a line problem.
We're supposed to have "free market competition", which was the whole point of Divestiture. But we have no real choice, and the few choices we do have all treat consumers like crap. We were better off under regulation, where at least the phoneco had to answer to the state PUC.
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