AT&T's confusing mess of online TV services even has AT&T confused [telecom]

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AT&T forgot that "AT&T TV" and "AT&T TV Now" are different services.

By Jon Brodkin

AT&T recently made the baffling decision to offer two separate
streaming TV services with nearly identical names and to deliver those
two distinct services through one app.

This obviously had the potential to confuse consumers, as we wrote in
our coverage in July. But it has turned out even worse than we
expected, because AT&T itself has been calling one of the services by
the wrong name in its communications with customers.

Bill Horne
(Remove QRM from my email address to write to me directly)

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