AT&T tacks on fee after locking customer into contract, raises it from 3% to 7%.
By Jon Brodkin
Telecom companies like AT&T love creating new fees to tack on customer bills, and they really love raising those fees after customers sign contracts that are supposed to lock in a consistent price.
It's a win-win for the company, but not the customer: AT&T gets to advertise a lower price than it actually charges and has a mechanism for raising customer bills whenever it wants to. Customers who are angry enough to cancel service would have to pay early termination fees.