AT&T bills Florida family thousands for unused service after receiving their returned phon...

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Cell phone sticker shock leads to call for action

By Jackie Callaway

Betty Falaska says her phone dropped countless calls. And it wasn't
just her, other family members on her plan say they ran into signal
problems in and around their Bradenton homes.

The retiree says AT&T sent a microcell to boost her signal but the
problems persisted. She showed us an email from the carrier last fall
and they offered to take back the phones.

Bill Horne
(Remove QRM from my email address to write to me directly)

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